Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

Nice room bed was comfortable the sofa bed on the other hand was broke and my daughter slept with her head hanging down a bit. We got in late so we just dealt with it since we were only staying one night. It would have been nice to hear an “I’m sorry about that” but all I got was I’ll put it on my the maintenance list. The bathroom had wall was being repaired because it had some type of compound on it and the door had some damage perhaps the sofa bed was damaged on the same time the door and wall were? Although I liked the location I would look for another stay. Customer service is important to me and I think it lacked.

Clean room and friendly staff

No parking on site. Except for hospital, and handicap. Even though I’m disabled parking was never offered to me, and we were flat out told we couldn’t parking. Signs all over the lot for shuttle parking when no shuttle service is offered and when it was in the past it was only for airline staff and not for guests.

Good hotel, nice location

Great spot

Shopping nearby, towels are newer, cleaner room

Thanks Holiday Inn 😙

Great location for marathon, wonderful and responsive staff. Not the newest property but in no way tired. Free breakfast had a lot of options. Would stay again

Very good

Everything was up to expectations no room for improvement My stay was magnificent

Nice room, clean, convenient location to why we were in town. However the recommended parking was off-site and about 2 blocks away. Having to walk that multiple times was a bit annoying.

Zero parking which was a huge expense we did not plan for. Their Breakfast was very basic and was not that great...milk was. The room etc was beautiful but the carpet was sticky socks or no socks.....really grossed me out. Absolute perfect location for shea's, plenty of places to eat but hang on to your wallet most are $20-$30 per person.

Exceptional

Great breakfast, clean room and great location

The Holiday inn downtown Buffalo is a lovely location it is centrally located near a couple restaurants near a open air cement event area where they have immense outside in the summer and the rooms are very nice and spacious the staff was helpful and the breakfast was absolutely delicious I would definitely recommend

No on-site parking available - had to park at a public parking lot at an additional cost. Room was ok, but we didn’t have enough towels and the phones in the room didn’t work properly, unable to contact housekeeping or guest services. The sofa bed was uneven, with the feet portion being higher than the head section and the mattress was too soft. Huge plus was the continental breakfast available in the morning.

breakfast there was a loud clicking sound behind the wall near the shower head.

Superb

Over all good, recommended.

They don’t have onsite parking but they provide great directions to a parking garage close by, we paid 20.00 to park overnight. Lastly, it’s very close to the trolley so you’ll hear it but it does stop between midnight and six a.m.Overall a good stay but some tiny nuances that might be helpful to know ahead of time. Enjoy your travels!