Curtiss Hotel, an Ascend Collection Hotel

Clean, comfortable, beautiful The whole mini bar thing- get rid of the game and just put in some vending machines

Excellent location . The hotel is gorgeous. Rooms are well maintained and comfortable. The pool is everything. Really enjoyed the stay here and I would stay here again if I come back.

Not 5 stars

Great stay, clean and comfy room with huge bed! The breakfast is very limited and the hotel doesn’t have loads of restaurants nearby.

Exceptional

Superb

Rooms were amazing and the staff were excellent. Dave was a fantastic server and very accounting. Ramona was excellent and the hosting staff too. Food was excellent. Breakfast was very average and below expectations for a five star

Beautiful place, easy access to downtown where we needed to be. Clean and staff was super friendly! The bed quality wasn’t great and the sheets were so stiff and starchy feeling. Wasn’t the best bed for the quality of the rest of the hotel. Also did not like the “weighted” dry bar system. Thankfully we made ur known we didn’t read or see the sign until after we touched and moved things around.

After I left, the hotel falsely accused me of damaging property and charged me $1000 without alerting me as to why. The manager, Jordan Kroecker, was very unprofessional, refusing to provide his name after making these false accusations. Additionally, the charge was arbitrary because they told me the damage would cost $3,500. This was an extremely disappointing experience.

It was so vastly different than any other hotels you can find. The artistic design meets historical architecture and takes the win. Even the way it smells upon entry is so unique. I will be back! Only a couple things I can think of, 1-the breakfast was very basic (cold foods only) unless you up charge to order. 2-though there was a small vanity light, I really would have loved to seen the larger mirrors in the bathroom lit up. 3- the mini fridge situation was almost a nightmare… just by lifting an item you’re automatically charged. I didn’t know that and was moving things around and ending up getting charged (later removed) for almost $300 worth of stuff. Plus the mini fridge itself is just not friendly to any kind of food you want to store. 4- there were people having sex in the hot springs pool the one time I could actually go for a dip. Ew.

Superb

Smell of the room

We loved the hot spring pool!

It was a nice hotel but the hot springs was closed. That was the entire reason for our visit. It was closed three days before our arrival I feel like we should have been notified by Expedia or the hotel since it was a planned closure. Disappointed in the response from the hotel and Expedia. I wouldn’t reccomend this hotel.

Neat None

The gym was small but sufficient

The property is very opulent. Everything is quite beautiful. The circular bar is cool and fun. Helpful staff. Our room was clean and very comfortable.The bathroom well appointed and very pretty. We really enjoyed our stay. No issues at all.

Beautiful hotel, bed was comfortable, shower was very nice, free valet parking. Odd that when I requested bell service they dropped the cart off to me and when I got my car from valet they disnt help me load my luggage, I found it odd no offer was made. I was alone when I was leaving with large suitcases.

Beautiful comfortable and lovely staff…noisy on the weekend when the bars closed at 4 but not the hotel’s fault. Guests didn’t act right!

An exceptionally beautiful and comfortable hotel