DoubleTree by Hilton Charleston Riverview

Upon arrival everything looked ok and our room looked nice. We had been in the heat all day and just looking forward to getting showers and resting. Shower gel was completely empty, but front desk sent more quickly. Found several pubic hairs in the shower and hotel never acknowledged by message about that. TV was not a smart one and we were unable to screencast our phones so had to watch shows on our phones. Looking forward to sleeping in to be woken by very loud, repetitive noises beginning at 6 AM and continuing for more than 2 hours. Breakfast was not included. Very frustrating and disappointing stay. Would not recommend or return.

Exceptional

Our room was spotless! The entire hotel was clean. The staff was extremely helpful. Breakfast was good. We highly recommend this hotel. And we will be back.

There isn't enough to justify complaining, but there also isn't enough to justify praise, hence the OKAY rating. Cost was too high for what was being offered, 10 years ago this would have been a $100 hotel stay, not $250, so the price went up but it's still a $100 hotel stay, take what you will from that.

The parking is on the lot outside and back of the hotel. No breakfast except for pay at the restaurant. Just go get you a decent brunch in the city

The room was clean upon entering but the room was never serviced

The room was very nice but impractical. No towel racks in the bathroom except one. Could not hang clothes over shower because it went to the ceiling. Not very practical at all. Breakfast staff was very nice. Very disappointing 2 night stay at this hotel considering it was a Doubletree by Hilton.

Hotel was not the cleanest, plus had too many dogs. Could only imagine that we were sleeping in a bed that had a dog sleeping in it previously as many owners allow dogs to sleep with them. Last, the shower water was ice cold. We told staff and nothing was done about it. Doubletree’s brand and standards have really plummeted over the years. Will never stay at a Doubletree again!

We didn’t have any meals there no pets No pets

Fantastic comfortable hotel. Lovely large rooms.

Spacious room, polite helpful staff, perfect location,

Everything was very nice. Staff was helpful. I would stay there ahain.

Great location- friendly staff- very clean!

Morning breakfast was nice, biscuits were great. Unfortunately, they only had one person working to fill coffee, bring out extra food and cash people out. The poor woman working the breakfast was constantly busy and found it difficult to refill coffee or get us a check. The site did have a vehicle to take you into town and the driver was very friendly and knowledgeable. Overall, we enjoyed our stay, but I just expected more from a DoubleTree hotel.

We had a great stay. Very polite and helpful staff and nice amenities

Loved this hotel!

The employees we interacted with were great! 4.00 for a cup of coffee at the breakfast buffet seemed extreme.

Exceptional

I did not eat breakfast. I do wish the hotel had coffee available 24/7

Nice hotel. Room was clean. Comfortable bed.