DoubleTree by Hilton Charlotte Airport

Had a great stay… staff was very welcoming!!! They are doing renovations but still all around good stay

Staff at this place were friendly and courteous. The overhang for the entrance of this hotel was damaged and hanging so there was construction repairs going on to address it. This was an eyesore driving to the entrance. The luggage carrier was filthy and looked like it was never cleaned. This hotel looks like it can use some updating and detailed cleaning. There were no guests in the outdoor swimming pool and it was a hot sunny day. I guess it was not that clean. The room could use a deep cleaning. Old carpets but that is in every hotel we have stayed in. The toilet seat in the bathroom was so loose so I had to tighten the nuts in the back. The telephone didn't work at all with no dial tone. I had to call the front office on my cell phone and they said an engineer would come up to the room to check it. They never came up and I ended up bringing the phone down to the front desk. They finally fixed it by calling engineering. I'll make sure to avoid this place if I have to stay at Charlotte and look for another place.

Very good

The staff was super friendly and very helpful

Property was convenient and close toairport

worst Doubletree i have ever been to.

There are some upgrades, very much appreciated, but the overall condition is 'sagging' but we had an uneventful night which was greatly appreciated.

Friendly staff and a nice room.

Ants in the bed

I’m really glad I chose the DoubleTree by Hilton Charlotte Airport because I had a great experience from start to finish. The room was exceptionally clean, and it’s clear that a lot of effort goes into maintaining the property, especially considering it’s an older hotel. Sherman, who greeted us when we arrived, was incredibly kind, knowledgeable, and helpful throughout check-in. His warm personality and professionalism made us feel genuinely welcomed. Overall, I truly enjoyed my stay and would definitely stay here again.

Smooth check-in. Great staff, specially Jeff was very kind and helpful. Greatly recommend.

Dirty, old, needs cleaned and updated. Smelled

Close to airport, free shuttle, can leave car there for minimal fee. Staff was the best!!!! So friendly and helpful. Dirty, old, needs cleaned and updated. Smelled

Excellent hotel close to the airport. Staff are friendly and helpful. Shuttle available 24 hours. Very, very comfortable beds and pillows.

The room we got 129 was moldy and smelled. We were ther for only a few hours, that room seemed like it was not in use for awhile. The sheets were old and worned out. I assume the standard was higher but no the food was edible but not good. The shuttle service was great, best part of the stay.

Staff excellent

Very good

Fresh breakfast! Clean room! Friendly staff! Parking!

Great airport parking

Rooms are clean and comfortable staff was very good. The pool was out of service. Food and drinks were limited and ok.