Woodspring Suites Charlotte Airport

Good location; very good room / facilities. Good security. Good staff.

Exceptional

Cut the stay short. Outside the facility were two soliciting prostitutes, people smoking marijuana, and a broken down car with a flat tire. The staff was very friendly but that did not make us feel safe. The rooms were clean but VERY basic (towels but no soap).

The room had stuff left in the refrigerator. The toilet set was lose. Reported these items. Back entrance broken and would not let you in even with key card. Part on order but only found out after I said something Keys for room had to be reprogrammed twice. While I understand security the the double doors needed card key at all hours

Clean and quiet

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Location and staff Food under the cushion of the chair, and the bed was awful and only three slim pillows, so it was uncomfortable to sit up and watch tv as well as sleep

Very clean

Facilities were fine and check-in was very smooth, but over a 3-night stay, every time returning to property, numerous people were hanging out in the parking lot. Not the fault of the hotel, but getting multiple stare downs detracted from the stay.

Good

Double charged me for 2 separate nights I stayed so charged me 4 nights for only 2 I’m very disappointed in this place I will never ever stay there again

I stayed 2 separate nights within 4 days and they have charged me double both nights + my security deposit x 2 so they actually owe me right now $396 and I am NOT HAPPY AT ALL WITH THIS FACILITY. I WILL NEVER EVER STAY THERE AGAIN

Exceptional

Good place it stay me and kids were comfortable and was treated with respect the whole stay

Nice place

Checked in late and had to stand outside waiting for someone to open the door after knocking on the door for while. Finally checked in and got my room key. Went to the room, the flor was slippery and wet. Figured it was because the temperature in the room was on 75. But after cutting the ac down to 68. When I woke up the floor was still wet and slippery. None the less, the room didn’t smell like smoke but the sheets did. I thought I was in a smoking room. Will not book there again

Clean , nice

I did not stay a whole 24 hours as I was there between flights. The time I did stay was great. Staff were nice and helpful. Room and general areas were nice and clean., I will go there again and experience all they have.

Passable

Not the best option