WoodSpring Suites Chattanooga

Talk to the manager for a few minutes about how to bring in more people to this property He was very grateful for my suggestions

I been moving around. This was my 4th one in one month. The cleaness

Nice room friendly place very quiet

Was not allowed to check into my room

All the lights were on a timer and kept shutting off whenever I needed them on. And there were several roaches crawling around.

Got here to check in then was told there was a deposit that needed paid went to get them money to pay it when i arrived again on the second attempt i was made to wait over thirty mins as they closed the window and was doing who knows what

Clean room, comfortable beds, friendly staff would definitely stay here again

The room I stayed in didn't have trash cans in the room,but the room was clean. The second room didn't have a phone in the room and had bugs.

The staffs have good service.

This hotel had homeless people that were coming in and is an extended stay. Pictures are very deceiving.

Staff was rude.

There were roaches in the room. When you try and call the hotel, it goes straight to a recording and nobody ever seems to answer.

Lobby in disrepair. People with large dogs walking in hall ways. Couldn’t breathe for cigarette smoke in hallways. As soon as I stepped into room there were roaches on the counter top by the stop in the kitchen area. Bed, etc worse than some bunk room at a kids camp. Walked right out back to lobby and told representavie I was unwilling to stay in a room with visible roaches. Requested refund, gave room key back within 5 minutes of arrival. She said Gen manager would have to handle Monday. Then chatted with Hotels.com agent. They will be researched and emailing me back.

My original room does not have a door for the bathroom, and the sheet is soooo dirty. The lady switched us to another room but the key card does not work so she has to open the door for us. Worst experience ever. I wish I can get a full refund for this kind of experience.

Terrible!!!!!!!!!!!

Ii

Its clean the staff is very nice

The floors of the room were the only thing really clean, the bedding was stained, cigarette burns, also only had 2 pillows for a double queen bed set up. This property seems to be set up for section 8 housing but still trying to market as a hotel. Avoid at all cost.

I should have paid more attention prior to booking this hotel. I checked in late and there were lots of people just milling around in the parking lot. The room is very basic for the price I paid and I had to kill three cockroaches within the first five minutes of entering the room.

The worst hotel I've ever considered staying at. Booked a non-smoking room. After arriving after check in time, waited minutes (along with someone else who was staying there and couldn't get in) for someone working there to finally come to the desk. Was informed that they did not have any non-smoking rooms available, despite my reservation. I was offered to look at one of the smoking rooms available to see if I would be interested. I went to look at it via the elevator that sounded like it might break at any moment. While checking out the room, I noticed multiple holes in the walls, mold on the refrigerator, mold on the bathroom sink, and stained linens on the bed. I was obviously not interested, went back in the sketchy elevator, and informed the person working that I would not be interested. He informed me that they would not be able to offer a refund. Never been so disgusted by a hotel that I was willing to eat the cost and stay somewhere else. There are plenty of other terrible hotels in the area, and I assure you they will be better.