Extended Stay America Suites Colorado Springs West

Good value

The property was fine for the price point. However, there was nothing in the room and I was unaware there were any dishes or kitchen items available. I saw someone walking away with them and then knew to ask. There was a flyer in the room I found on day 2 but it was tucked into a drawer and I didn't see it. I also hate that so many other guests were heavy smokers, outside smoking by the door and in their cars all hours of the night which made coming and going a bit creepy. Not sure what to do about this situation but it made me very uncomfortable having people outside sitting in their car chain smoking, listening to music and having a grand party while parked next to my car.

The hotel was clean. There is no ice machine. We were told to use ice trays. The smell of weed coming through the vents was awful. Wouldn’t recommend.

Great staff!

Everything was very nice, they even have full laundry capability onsite.

Bbhhh

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They should have the vent foe the stove top vent to the outside of the hotel. Instead it vents right in your face as you stand there to cook.

The room was quite dirty upon my arrival as if the only thing done to clean the room between guests was to take out the trash and change the bedding. The floors were very gross and the kitchen had residue all over the counter top, cabinets, walls and stove. Before I cleaned the floor myself my feet/socks would be brown when I walked on it.

Chose your hotel because you advertised a breakfast ... but there was none the morning of 12/18/25 and the coffee pots were EMPTY. Beds were uncomfortable. I have several trips to CO Springs in 2026 and will not be choosing your hotel.

Great location, friendly staff

Charged double for the room because of booking.com. Manager was unwilling to help in any way. no amenities in the room, not even a cup.. Duct taped lights. Foul odor in room. Windows leaked

Good price, it had everything we needed for a long stay, and it is close to a trail where I could go for a run.

had a few minor issues such as staff accidentally keying into our room once without knocking (we were right next to the staff laundry room, so understandable mistake). facilities and breakfast offerings were pretty minimal, but overall it was a positive experience. the room and halls were very clean, rates were cheap, room included a full kitchenette, and the location was great. staff were also very polite and helpful, and allowed us to check in 2 hours early

No ice machine, carpet duct taped, no maid service at all, breakfast option was pitiful (coffee and some packaged snacks). Had a domestic dispute with cops on scene second night. Room was not as nice as expected or pictured. We wouldn't stay there again.

Clean room

The parking lot we good. The food sucked.

There are guests that made me feel a little uncomfortable. But overall it was alright.

Great staff! Friendly and inviting!

Great location to everything we wanted to do. Plenty of places to choose from to get food. Had to go to the front desk to get coffee cups & additional toilet paper. The rooms should have the utensils already there. Didn't get a parking pass for the rental car until after being there for four days.