Home2 Suites by Hilton Columbia Downtown

Dotti at the front desk was doing her best but she was getting very little help from the other workers and this place is a mess. The hotel has not been maintained and only one elevator was working, which meant it took forever to get upstairs and down. Parking is not included in the price and the breakfast is on styrofoam plates and pretty awful.

Only bad experience was there only being one elevator and a bunch of people hanging out in the parking lot on other people’s car

The room was great HOWEVER waiting for and hour and a half to get checked in wasn't good. The room was not ready at 3 or even shortly after - it was after 4:30 before we got into the room. Just don't understand folks that don't explain things

I didn't have any hot water in my shower, but other than that it was a nice stay

Staff were very kind. Friendly atmosphere. Very clean. Spacious rooms. Delicious breakfast with variety.

The stay is always the best when we come to town. Great area for walking. Quiet neighborhood. The staff is incredible. From the greetings of Eric ,Kaneshia and Destiny daily were enough to know that they are great workers and enjoy the job. They all went above and beyond for our daughter’s 11th birthday.

Very good

It was a great stay.

The hotel is located in the best area for walking around and only a block from USC campus. We parked at their free parking lot and walked everywhere we needed to go. Small breakfast buffet style in the morning was a great plus before hitting the road again.

The room as the bright spot of the stay, other than the bathroom being small and the shower surround rusty and needing attention. The hallways were hot and stuffy, the internet would not connect and front desk sent me next door to the other Hilton property to ask them for a code. The room door didn’t close properly and great effort was needed to make sure it closed - I noticed other doors were not fully closed either. Breakfast was not hot or well maintained. Overall,this property is not up to par with other Home2 buildings.

Very good

Exceptional

Pleasant

Very good

Staff ..no pool till the day I planned to leave

Check in staff were great. Friendly and efficient. The breakfast team was also great. Very accommodating to my late arrival which I very much appreciated. Couch in room had a tear in it. Not a big deal.

Overall, I enjoyed my stay at Home2 Suites. But I will say I don't travel much so It was disappointing to hear they didnt have any rooms available at check in time. I automatically thought they meant they overbooked and Id have to find somewhere else to stay but after contacting EXPEDIA and they contacted the property they informed me the room just wasn't clean yet. Maybe if they just said that instead of we dont have a room I wouldn't have gotten so frantic. Room was clean, I did have to pay additional parking fee per night, and the area is very safe with not much traffic .

Good

Nice places! Will visit again soon.

Did not stay. Room was flithy and hotel seemed dangerous.