Comfort Suites Columbus Airport

Very nice, clean and conveniently located hotel.

Clean

It clean and simple . Check in and out was a snap

Thanx

Unfortunately, the cleanliness of my room was disappointing. I booked a hearing-accessible room, and I'm not sure whether that contributed to the issue, but the room did not meet the standards I expected. The sofa was noticeably worn and had multiple white hairs or fibers on it. There were small insect remains on the bathroom counter, and the tissue box appeared to be stuck to the countertop. The tissues themselves were also quite rough. The walk-in shower area did not look clean enough for me to feel comfortable using it, so I chose not to shower during my stay. My flight was canceled, so I booked this hotel at the last minute and was relying on a comfortable, clean room for the night. I understand this is a 3-star hotel, and I was not expecting luxury. However, I did expect a clean and well-maintained room. Based on the Expedia rating of over 8.0 and the nightly rate of nearly $260, my expectations were reasonable. I have stayed at many comparable 3-star hotels, and I have never encountered this level of cleanliness issues. While the staff and other aspects of the hotel were great, the condition of the room did not reflect either the price or the ratings. Overall, I felt the room offered poor value for the cost, and hope it gets better.

Good and very precious room Nothing

Exceptional

Very good

Nice enough but paper thin walls and floors. You could hear everything. Very hard to sleep.

Very good

Exceptional

Very clean. Close to the highway Enough to not hear it The pool was a little smaller than it appeared but it was clean and comfortable

Bad

Parking was free. They gave you a parking pass to put on your dashboard. It was a very convenient location. The pool was a little small, but it was not busy, so it wasn't an issue. Staff was helpful and friendly. Breakfast had a mix of hot and cold foods.

Superb

Superb

The room was well cleaned and maintained by housekeeping. The area around the hotel seemed safe and there are nearby places to eat and has station. A good selection of breakfast items but the eggs were always cold and the juices seemed more like flavored water than OJ or Applejuice.

The property was maintained and the staff were helpful. Some of the customers weren’t respectful. The inside smelled like marijuana a couple times.

Nice Some rude when it came to getting towels

Good