Crowne Plaza Columbus North- Worthington by IHG

Convenient hotel. Nice staff

N

Exceptional

It was a place to sleep. Grounds and halls were dirty and stank. Broken glass was on entrance sidewalk and was not cleaned although we stayed 5 days. Trashcan overflowing outside. Breakfast was not worth the price subpar cold food and sticky floors. We were initially given a room and key to find it was already occupied. When we were upgraded to a suite we got there to find the ceiling caving in from a water leak. The door connected to the other room was scotch taped on the cracks and the entire room reeked of Marijuana.

When I checked in they gave me 1 king bed instead of 2 queens and told me it was expedias fault because they're liars. First room had plywood on the door where it had been kicked in, no sheets just a duvet, no phone, got put in another room phone and tv didn't work, no lines on pull out bed, had to go get them myself. When I went to the front desk the gentleman working was asleep at the computer. Checked out a day early and went to another hotel and still haven't received my refund or deposit back. Horrible customer service, dirty hotel, smelled like cigarettes and the floors in the hallway on the 3rd floor were soaking wet. Only one elevator worked, trash was set outside of almost every door on the 3rd floor, just overall not good. For what they charge it's ridiculous

This property was old and not up to par. Hallways are filthy while tubs and sinks don’t properly drain. Loud music talking were in the hallways all night long I do not recommend.

Wedding to attend

Absolutely nothing It was not clean, the elevator didn’t work, the WiFi didn’t work, the hallways smelled terrible, there was only one roll od toilet paper for 4 people, the pool was not see through and green and inoperable, the Kleenex box had 3 sheets of Kleenex, the ac unit in room was on lowest setting of 60 and our room was so hot!

Very good

Exceptional

Exceptional

Nothing Everything

Cleaning and front desk services Return of my deposit. It's take too long. Uphill now I didn't receive my first stay at the hotel and second stay and third stay deposits. For may31,2026 .the hotel own me $122 plus $60. First stay $60, third stay $60

The evening front desk staff were dismissive and cold. Broken ice machines, unfilled toiletries in my bathroom. Broken general back door on 1st floor wouldn't lock. Courtyard door not locked after dusk, inconsiderate noisy customers in there after hours.

The ceiling was cracked real bad and it was ants in my room

Superb

Never had the breakfast. Too Pricey. We like a simple breakfast. While the room itself was very nice, we were put in a VERY noisy endof-the-hall room with traffic streaming By. I am very hard of hearing, so I didn't notice this. My husband was very tired from his trip driving to Columbus, and wanted to go to sleep right away, and was too tired to make a fuss about the considerable traffic noise. To top it all off, in my reservation, I had asked for only one thing: a QUIET room. We learned to never accept an end of the hall room near traffic ever again. He barely slept the night before our long trip.

I booked this hotel because it served breakfast and had a restaurant neither was available

Hotel photos have a hot tub shown and it has since been removed and paved over. Ceiling in elevator is damaged. Tub/shower did not drain. Water was cold. No vent in bathroom for moisture and the ceiling over the shower has giant bubbling wet spot. Unsafe

Bad