Holiday Inn Cincinnati-Riverfront by IHG

Staff was great, property could use an upgrade

Ok

Superb

Didn’t need parking but looked ample and easily accessible.

So great. Such a nice staff!!

Passable

Location was great with plenty of food spots around it. The facilities were worn down, the ice machine was terrible, the A/C wasn’t that good, there was mold in the bathrooms and the bathrooms were dingy.

When i first reserved a room, I got one with double beds. We realized that we would be earlier than expected, and asked if we could check in earlier because we were traveling with a dog and wanted to get him settled before heading out. When we got there, the receptionist suggested a different room with a double bed and a pull out. We took it and it was perfect! Thank you Holiday Inn! Excellent!!

Front desk rep was very nice! Hotel is showing its age somewhat. Smelled musty in hallways. Room was very small. Bathroom and shower was the best part of the stay- looked like it had been updated. Beds were hard and not very comfortable. Ok for a one night stay.

The lady at the front desk was very helpful and nice. The room was clean and spacious.

Very good

The shower was full of black mold, the toilet base ans caulk was covered in a pink mold like substance and i am pretty sure the bathroom wall had a blood splatter on it.

Exceptional

The property is exactly what you expect a Holiday Inn to be. It’s in good condition and was clean. The staff was very friendly, helpful and welcoming. There is a train fairly close to keep in mind when packing. We bring a small portable fan for white noise and didn’t hear the train when that was on.

The staff at check in was wonderful...the room was clean and well taken care of. Its an older hotel, but still nice. The area around the hotel seems sketchy a bit and there were no lights in the back parking lot which doesn't seem very safe. My only realy complaint was at breakfast. A couple of items were empty by 9am, and no more was brought out. If full, the breakfast buffet would be nice, but the people working didn't seem concerned. I would still recommend this hotel...comfortable bed, nice shower and bathroom. Go elsewhere for breakfast.

The shower backed up. No shampoo & conditioner in the shower. There was trash in all the trash cans upon arrival & a dirty sock in the sofa bed. Called to get linens for the sofa bed & front desk says I had to come get them myself. Won't be staying at a Holiday Inn anytime soon.

Would have been nice to know while booking that the pool is closed off.

The room smelled awful and our air did not work. We were given a new room and the air worked but it atill smelled bad.

Exceptional

Room was clean. Needs updated. Shower was great. Nice bar on property. Parking was great.