Residence Inn by Marriott Denver Golden/Red Rocks

The person before us had requested late check out so our room was not ready until 1/2 hour after check in. We had arrived early so it was a wait. When we checked in we discovered the sheets were stained but the housekeeping team had gone home so we were given a set of sheets to change our own bed. The coffee pot also didn’t work. Not a very good stay for a Marriott. Breakfast was good however. There was a wide selection of healthy foods!

The staff was lovely I liked all of the things

The suite was spacious and clean. Breakfast was great and the hotel staff were friendly, helpful, and courteous. I would definitely stay at a Residence Inn again. Not a thing.

Air conditioning is noisy

Everything was great. The staff was so nice and helpful with anything you need.

Breakfast was fine, plenty of choices The staff was extremely unhelpful when we discovered that we’d double booked our stay. They said we’d have to take it up with booking.com and it wasn’t until we persisted did they give us information that turned out not to be helpful. It seems to have resolved by a person at the check in desk cancelling one of the reservations but I was not told that by the staff member, my bank told me that. They were incredibly dismissive and not extending the courtesy to inform us that they’d cancelled was inexcusable in our opinion.

Staff was professional, polite and helpful. When I went inside my room and looked out the window the only view I had was shingles and chimneys( RM 214) . I immediately returned to the front desk and politely asked if I could have a different room, the staff member was more than happy to give me another room. I entered the 2nd room ( RM 204 ) only to find the same type of view. Not that I planned to be in my room and look out the window my entire stay or have a panoramic view of the beautiful Colorado scenery ( but not looking at a shingled roof and chimney either ) The next day I was out of my room several times and the cleaning staff NEVER entered my room to do their job ! Not that they had much to do in there as I am a very clean person and respectful of ANY facility I stay at…. I don’t leave a mess for them to deal with. Breakfast was ok, but no Rye Bread, Chocolate Milk or Pastries both days ? I was there early, so they couldn’t have ran out of those items. I have stayed at many hotels since 2013 and they all had bread, CH Milk and some kind of pastries with their complementary Breakfast…… Disappointed !

Room was clean, breakfast was wonderful staff was outstanding

Location was good for what we needed. Hotel itself is in serious need of some updating everything felt old and a little run down and not very clean. Air conditioning did not work and was not adjustable opening a window was not an Option. Breakfast was good with a nice selection of food.

Convenient, clean, exactly what we were looking for! Pillows were very soft.

Very good

Clean and spacious

Breakfast was delicious. The room was well laid out and comfortable. The staff readily addressed an issue with our suite and changed our room immediately. The bed was very comfortable. Met all expected needs for a two night stay, close to Red Rocks, and other beautiful places.

Breakfasts were very good and had a nice variety. Comfortable room with nice mattresses. Clean bathroom.

Superb

The lobby and pool area were dirty

Big rooms The lobby and pool area were dirty

Very good

Superb

Exceptional