Sonesta Simply Suites Atlanta Gwinnett Place

Great space for the price! Clean, spacious and comfortable.

I liked that there was easy access to grocery and places to dine in the neighborhood

AC works well nice welcome bag Seems run down

The elevator not working but being placed on the third floor was a nightmare the hallways smelled of smoke and mold and it was unbearably hot. Room was decent and clean but I probably wouldn’t stay again

My only negative really is that the elevator is not working. If you are on the second or third floors you will need to use the emergency/fire escape stairs at the end of the hallway. This is also where smokers go to smoke outside. My view was comical, but I wasn't there for the view and this side was truly nice and quiet. I appreciate the quietness since I'm attending a class for 15 days.

The hotel was in a convenient location and appreciated you could wash your clothes for free, and free parking The hotel needs to be renovated; carpets need to be cleaned, vents are dirty, rusted mirrors, the room upon entering had a stale/musty smell.

CONS: Elevators did not work and I was on the second floor… Going up the stairs smelled so bad and it was hot and humid the second night I got sick to my stomach from smelling it!! The worst part was the people who were above me! They were so loud and it sounded like they were playing basketball at freaking midnight! Safe to say I won’t ever stay there again!!

Exceptional

The location was great. If you are also looking for an apartment nearby there are a ton of options. The gym could have been a bit better and their carpet definitely needs to be replaced.

We I arrived to the parking lot it felt a little sketchy. Seemed like a lot of workers or long term residents live here. The lobby to check in is very small. The walk from the desk to the elevator felt scary. When I stepped off the elevator it felt like I was walking down the hall to a scary movie and it smelled really bad like old food and cigarettes! The room was decently clean but I just knew I wouldn’t be able to sleep here. I left and found another hotel to stay out. I returned my key and let the front desk know I was checking out because I just didn’t feel safe. I didn’t even ask for a refund because I knew they wouldn’t give it to me. I will never book here again. The lesson I learned is to drive by if possible before making a last minute online reservation.

Nothing The smell from the renovation and cleaning was so strong - we could not stay. Because of the cancel policy we didn't get even half of our money back. Had to leave with no place to stay. Elevator was also broken.

Was musty. The staff was nice though

Passable

Exceptional

I love that it is pet friendly, I love the price for the time and amenities. I love that it is very close to shops etc. I love that I can wash clothes for free or workout anytime and get packages delivered. One staff member, Danielle is very friendly, informative, helpful, and just a joy to be around. Although the other staff were just as polite, she seemed to go the extra mile. Housekeeping is amazing with Ms. Theresa in charge and the maintenance is a pleasure as well. I don't like the excessive dog feces because guests are not held responsible for cleaning up after their pets. I don't like that the rules are not enforced for people constantly propping the door open. There are cameras on property that allow them to see who is doing what so it should be enforced. There was also a nasty chair in my room that was full of stains, I hate fabric furniture in publicly shared places. I covered it with a towel and kept bags in it so I didn't have to sit in it. Thankfully there was another leather chair I cleaned and was able to use

Good

The staff was very helpful and friendly. Would stay again

The smell in the room like pet urine.

The room, staff and location. The smell in the room like pet urine.

Need a touch up,but decent stay