Fairfield Inn & Suites by Marriott Chattanooga South/East Ridge

The hotel was nice and clean. The breakfast was okay not really much options.

What could be improved... Breakfast left much to be desired. Few choices and everything is artificial - orange drink, eggs from a box or something else, but not directly from an egg, only artificial flavored yogurt, etc. My BIGGEST complaint is the way Expedia shows the different rooms at this hotel. It's extremely confusing! When I first booked at this hotel I thought I'd booked a suite with a King bed and sofa sleeper. A few weeks after I booked I just happened to check on the reservation. It's lucky I did because I realized that only SOME of the suites have sofa beds the other suites (which look IDENTICAL) are just sofas! So, I had to cancel and rebook. When I rebooked I didn't realize that there are also regular size rooms that look almost IDENTICAL to the suite that have a king bed and sofa bed! Ugh. So after 12 hours of driving our family, including 2 pets, opened the door to a small hotel room crammed with a king bed and sofa. We had to make up the sofa bed and we were really tight. Highly recommend reviewing what kind of room you're getting a few times if you're trying to get a suite or sofa bed.

nice and clean very comfortable the person at the front desk wasn’t friendly at all

Superb

The biggest issue was the bed, which was extremely firm and uncomfortable. A good night's sleep is one of the main reasons for booking a hotel, and I struggled to get comfortable throughout my stay. What made the experience even more frustrating was a problem with my late checkout request. The day before departure, I spoke with a front desk employee and specifically requested a late checkout for the following day. She told me it had been approved. However, on checkout day, we were informed that we did not have a late checkout and were unexpectedly rushed to leave the room. This was particularly inconvenient because my boyfriend had recently undergone an appendectomy, which was the reason I requested the late checkout in the first place. Had I known the request wasn't actually confirmed, I could have made other arrangements. The staff I interacted with were polite, but the lack of communication and follow-through created unnecessary stress during an already challenging situation. Overall, the uncomfortable bed and checkout confusion left me disappointed with what should have been a straightforward stay.

Close to good restaurants very quite rooms very friendly staff great place to stay Having to get up early & having a short stay in Chattanooga

Disappointing

Pleasant

Good

Exceptional

Exceptional

Very comfortable and clean hotel. The breakfast buffet was very good and set up in a very pleasant clean area. Definetely appreciated the ample parking free space. There are a few restaurant a few minutes walk. The desk personnel could be a little more kind with elder customers.

Everyone and everything was awesome!

Location outside was nice The elevator was scary… and breakfast was not so good

It was very clean, & staff was very friendly! We enjoyed everything.

The star rating on this hotel needs to be changed! Everything was very clean and it looked like it had been newly redocrated -- I saw zero signs of wear and tear. This includes my room and the hotel itself. The bed was comfortable, the bathroom very nice, and I even used the jacuzzi, which was also great. There was also and indoor pool and an exercise room, but I didn't use those. There was a small private patio between the breakfast room and pool/jacuzzi room that was the best place to have a cup of coffee in the morning or drip off before going back to the room. It had a brick partition so you had privacy from the parking lot and could only see the trees. The staff was friendly and I stayed 3 nights and had breakfast each day, which was nice. One morning I was in a rush and they had multiple "grab and go" things I could take with me like yogurt, fruit, bagel, even granola bars and cartons of milk. Great experience! I can't think of anything except I'd prefer to have some vending machines near the ice machine. I didn't love that I had to go to the lobby to get a drink or snack and wait for the front desk clerk. They were very nice, it just seemed like a vending machine would have been more convenient for both of us.

Room was nice and clean. Bathroom was spacious.

Very good

We always stay here as we travel to and from our children’s homes to visit. Always clean and welcoming. Also easy access to the highway and restaurants nearby

Superb