Homewood Suites by Hilton Syracuse - Carrier Circle

Bad

Was in a bit secluded area, which has its benefits. But not really walking many places.

Convenient Nothing I can think of

Very good

Well kept suite, Well equipped: fridge,microwave, stove and dishwasher. Comfortable beds. Staff were professional and helpful. Breakfast was adequate. Plenty of parking spots. Suite was understocked, missing few things, which were provided by front desk upon request.

Exceptional

Superb

Absolutely wonderful hotel and spectacular breakfast if I could give 10 stars I would

Very clean convenient to my destination. Wonderful staff. Sink was stopped up in bathroom and the hot and cold water in the bathroom sink was reversed. Hot was cold and visa versa.

No hot tub, pool was cold and the lady at breakfast wasnt too friendly. But nothing big.

The room was great! No hot tub, pool was cold and the lady at breakfast wasnt too friendly. But nothing big.

Okay

Room was nice. Parking was great. Pets were allowed. Swimming pool and gym were nice also. Staff was exceptional! Emily was wonderful. I did not like the breakfast, the water pressure or the fact that we had a suite and the bathroom had to be accessed through the bedroom and not the sitting room. This was an inconvenience because we were traveling with a teenager. Otherwise, Great!!

Superb

Staff was great, breakfast on the weekend was excellent!! The breakfast menu was limited during the week. Unfortunately the pool has been out of order for weeks and we were not told this. The housekeeping was only available every other day and they didn’t bring towels, they had to be requested. The bed was also very hard & the pillows were awful. We ended up getting an air mattress & pillows from Walmart for sleeping.

Staff was great. Breakfast was ok. Pool was not open for safety reasons. The room had things in disrepair, like the dresser was broken, the front panel of the sink was broken, the hallway floors creak when walked on. You can hear EVERYTHING, there is no soundproofing. I could hear the people above us walking around their hotel suite, you can hear people walking in the hallways and talking (not yelling, just talking) and it made falling asleep hard for my kids.

Very clean

They closed the pool due to all the athletes staying over the weekend but that’s why we booked this hotel. Very disappointing, I’ll stay someplace where we can swim next year.

Clean and very nice

Clean and friendly Staff