Studio 6 Extended Stay El Paso East TX

Apparently this Studio 6 is the only hotel I've encountered in nearly 50 years of travel that closes its front desk at 10:00 PM. That becomes a major problem when your flight arrives after 10:00 PM, as mine did. I arrived around 11:00 PM and was effectively left without a hotel room because there was no night clerk available. Oh, BTW, According to the Studio Six customer support line, they inform me that every Studio 6 closes their front desk at 10:00 PM. And they add further insult, I was told by customer support that if I was going to get in late that I should have called at 6:00 PM the night before to cancel the reservation So that I would not have been charged. So essentially Studio 6 wants me to invoke time travel to go back to 6:00 PM the day before to tell them that my flight would be delayed so please keep your front desk open after 10:00 PM. What makes this even more frustrating is that the property advertises that guests can check in "any time after 3:00 PM." Last time I checked, 11:00 PM is still after 3:00 PM. Somewhere in the fine print there is apparently a reference to the front desk closing at 10:00 PM, but that directly contradicts the message that check-in is available anytime after 3:00 PM. Avoid this property if there is any chance you'll arrive after 10:00 PM.

Positive: Very cheap, A/C worked great. They let us borrow Iron and board Just come prepared and bring everything you'll need.

The room was basically an efficiency apartment. Clean and comfortable, but not fancy.

Clean room

Great Staff clean rooms

They charged more 10 dlrs more

The rooms are clean and quiet .Air conditioning is super cool good place to stay

Desk clerk employee. No detail to cleaning base boards dirty and dusty. Exposed wires on ac unit. Shower curtain rod about to fall off. Only 3 total towels for a room for two. Bath towel, wash towel, floor mat.

Very helpful staff will stay there again

The location No coffee, no amenities, only one small bar of soap

Very good

Clean Room,the air conditioner was so cold!

Quiet. Not a bad place to sleep through the night. Found 2 live roaches (little ones, so they're breeding). A cleaning lady pressed a floor button, while on the elevator, so we would get off on the wrong floor. The front staff were pleasant, however. The faucet was leaking.

Staff was cool young guy in the front was helpful Phone number they provided was inaccurate no one answers the phone.

Charge extra fees that aren’t mentioned at check-in

Nothing The dirty room, smelled dirty, stained beds, staff was short the entry felt less then welcoming, it was busy and not family friendly

Bad

Shower rod look as though it could come down at any time.

Very poor

Nice Clean room and bathroom.