Fairfield Inn & Suites by Marriott Fort Worth Southwest at Cityview

the room a/c worked really well ..... bed & pillows were very comfortable & TV channel options were plentiful - Just need to get Ranger games on the lineup

Initially our room seemed fine, ac was on but bathroom was hot. (Note we were on the top floor, outside temp of 100 degrees heat index of 108) We were pressed for time as we had a business meeting to attend not giving the situation further consideration. Upon our late return, my wife turned on the bathroom light to find pest crawling on the vanity. Further inspection revealed a 14x14 hole cut into the wall under the vanity for an apparent plumbing repair which remained untouched allowing access for not only the roof heat but the pest within the wall spaces. We closed the bathroom door for the night allowing the ac to catch up. Left facility next day……. decided that being 6.5 hours from home was a better option than another nights stay.

Room was comfortable and clean

I had a good stay until the power went out for a couple hours

Where to begin. We booked a 2 Queen, 1 Sofa bed room. When we first check in, we get charged a $20 per day fee for basically a tip for the workers which was not disclosed anywhere before we booked. So, after already spending a surprise $40/ 2 days, we are now checked in, and the toilet doesn’t flush in our room (no water in tank). Tell the front desk, they say someone will come tomorrow to fix it, until then we can be put in a different room (a downgrade might I add) of only 2 Queen beds and no sofa. We have 3 adults and 2 children so not only does 2 Queens not really work, the room is smaller and we’ve already got settled in our room. On top of everything, when I asked if we would at least be charged a lower room rate since we’re getting stuck with a smaller room, we were told since we booked ahead, the hotel couldn’t issue any refund which is ridiculous considering most people book ahead. The new room is smaller, with a non-functional air conditioner, a huge gap under the main door and a musty, sweaty, almost cigarette smoke smelling aroma in the room. So a MAJOR downgrade from what we paid for. So at this point we’ve decided maybe we’ll sleep in our original room and walk down the hall in the middle of the night to use the bathroom in the new room. Either way, this first evening in has been nothing but running from the fourth floor to the main lobby and back and forth to figure this out. In a word… INCONVENIENT. Doing all this with 2 young kids is unacceptable… out of room

The staff was nice and the bed was comfortable but the property wasn’t well maintained, had foundation issues and amenities were limited.

Exceptional

This hotel has spacious rooms and very clean. Beds are extremely comfortable. Staff was very friendly as the greet you when you arrive and when you leave. The price is very reasonable. We will stay again.

I will be staying here again. Excellent value!! Clean rooms! Convenient location!

Clean Every was good

Clean and safe

Everything

It was very comfortable and I enjoyed the stay. We requested a room with a tub at the time of the reservation but it was only a shower room

Its fine for a short stay but I wouldn’t stay here if you plan to be around for a few days.

Exceptional

Convenient and quiet hotel. Clean room

Perfect

Paid for a certain size room and was downgraded because they had given my room away. Was not offered partial refund for the downgraded room

Loved the location The big roaches in our room by the air conditioner.

The big roaches in our room by the air conditioner.