Hyatt Place Fort Worth Cityview

It was clean and well organized.

Very good

Superb

location, cleanliness, service, and spacious room

.

Everything was good! Very quiet , clean room . I was able to rest well and the free parking and breakfast made it even better !

Outstanding staff! My husband and I enjoyed our stay. celebrating our wedding day our stay was wonderful gold ✨️

Breakfast was ok. Free parking. Room was spacious, but I would have rather had a nice updated room than a big couch. The elevator was extremely slow. Only 2 for a big hotel, so we spent way too much time waiting for an elevator. My room wasn’t cleaned the second day. They turned off the water in the middle of the night for repairs. I woke up and was so thirsty… was desperate to drink sink water..only to realize no water. Hotel needs a major update.

There was power outage in the building. The staff could have called the individual room and updated us what happened or what was happening. But there was absolutely no communication. When I check out, the front desk lady took my email and said she would email me the receipt. It has been 24 hours and no email as yet.

I do believe someone from the Hotel could have provided info to us about the status of the electricity. I turned my key, wasn't told thank you, come back, sorry about the electricity or anything. That's the time for some customer service, communication. Before this I would have given them EXCELLENCE!

No microwave in the room

Staff is not very friendly. Can use a deep clean.

Nice property in good location. Rooms were clean and staff friendly.

Loved everything except the water pressure in shower was very low.

Elevators need work. Only one was working at any given time.

Very good

Our room was extremely humid and warm. Our water in the room went out for a while, they gave us bottled water to accommodate. Our window shade was broken so our room was dark the whole time, could have been the opposite which would have been worse.

Room was clean and bed was decent. Bathtub facet was falling out and shower head leaked terribly. We needed to check out 1 day early and the clerk didn't know how to check us out then all of a sudden she said ok you are checked out which was a lie, she just didn't care and wanted to get back to sitting in the office.

We stayed there 3 weeks in a row, with our dog, while he was undergoing radiation at the Veterinary Specialists hospital on the next street over. We had three different rooms and all three were very clean and smelled fresh. The beds were all comfortable, which is important to us. And the rooms on three different floors were all very quiet during the night. The breakfast there is one of the best complimentary breakfasts we've ever had at a hotel, and I have traveled a lot in the past ten years. Also, all of the staff was very friendly and courteous. We highly recommend this hotel.

Not enough places to eat breakfast. Very crowded. Food was ok but had better. Carpet in room had two burn holes in it.