Country Inn & Suites by Radisson, Greensboro, NC

The breakfast is only pancakes and bagels. No protein. The pool is covered and not in use. Chipped paint and dirty windows. The maids only replace 2 set of towels, not 4 sets and they do not make the bed. Overall needs updating and a nice breakfast. Staff was pleasant.

This was an overnight stay on the way to my destination. The hotel is clearly a work in progress, but the staff was very nice, and I really cannot complain. There was no microwave in our room, and the front desk said we were welcome to come down and use the microwave in the breakfast area, which, again, was fine for one night. Our shower was missing the shelves and had holes where the old ones had been ripped out. It was not pretty but functional.

Exceptional

Nice location My shower curtain look like it had Doodoo stain on it

We liked everything about this location. Friendly and courteous staff, Cleanliness and comfort was a 10. Definitely would stay again

Exceptional

my recent two-night stay, which was an absolute nightmare! I woke up with six bites that looked like insects bites and were very itchy. I called the front desk, but they did nothing. I waited for an hour and then walked down to talk to them. I was shock!! and so confused by their answer. This is not how a manager should respond. When a guest calls, a manager needs to take action right away by showing up at the room to see what is going on, bringing the cream, or doing something to help. You don't just do nothing and say there is nothing he can do! (Very unprofessional) Due to the lack of hygiene and poor customer service, I am requesting a full refund for my stay but the manager refused to help. Instead of offering a real solution, he just handed me a used, old, and half-empty tube of cream. It was incredibly insulting and unprofessional.

Passable

Very good

Exceptional

Exceptional

Exceptional

Exceptional

In addition, housekeeping service was inconsistent. I repeatedly had to request clean towels, and basic toiletries, including toilet paper, were not replenished as needed. While the affordable rate and convenient location were positives, the lack of cleanliness and attention to guest needs negatively impacted my experience. Because of these issues, I will likely choose a different hotel for future stays.

Exceptional

It was ok. The location was decent but away from the main streets. The location was ok, just away from the main streets

Staff is ridiculously rude and have zero customer service skills no management on property to handle issues I would never book here waste of time and money

Very good

Clean room and bathroom perfect location to the venue we were attending a concert at. Starbucks is down the street ;)

The price and location Room could of been cleaner