La Quinta Inn & Suites by Wyndham Chattanooga North - Hixson

At first hotel appeared great. Safe area. However after further inspection of room, found mold in shower with no spot to even put a bar of soap. We had no hot water in the shower. On top of everything we found multiple roaches as we walked in room. We did complain to the front desk agent with no luck. Will not be staying at this hotel again!

They cancelled my double queen room put me in a 1 king room w pullout full of live roaches and urine on floor it smelled like roach spray

Black mold in my bathroom, I had 3 children and an infant with me. Secondly, I booked this location for the pool use so my kids could enjoy. The pool was closed and had been for weeks according to the front desk .

Everything was good except that the pool was closed and it was a little confusing to use the ac

Nice rooms and good breakfast that was hot Swimming pool was inside so it was to cold to enjoy it

Person checkin game in was nice and thorough. Room was a little run down. But overall a nice one night stay!

Definitely wasn't impressed with our stay. The pool was down so the kids could not swim. Our room was super nasty. Just walking on the floors turned your feet black we had to wash all kids feet and set them on the bed so their feet wouldn't get the sheets dirty. The floor on our room was very uneven. The pullout couch was super nasty. Had stains all over it. Definitely needs a lot of updates and a better cleaning service. The ONLY Positive side to the stay was the free breakfast. They did have a very big selection and the food was really good. I would highly recommend paying a little more somewhere else for a cleaner stay and if you have kids this is not a place as there was nothing for them to do besides sit in a dirty room. If we had of known on advanced that the pool wasn't available we would have definitely cancelled our reservation.

Booked, rooms were not clean, it did not smell good, and pool was not available, which was one the amenities our family was looking forward too.

The pool did not work children were let down

Clean. friendly staff. Good location.

-Immediately upon arrival into the room, the thermostat was set to 77 degrees and took several hours to cool the room. -My teenage daughter needed to sleep on the sleeper sofa in the room. No comforter or pillows were provided in the room, and when my daughter asked for those items, the front desk attendant stated that she did not have any available. My daughter stated that the desk attendant kept going outside while she was waiting for someone to help her and that it was 'weird.' -The swing bar lock/latch was broken on the room door and there was no secondary way to secure the door. -Knocking by housekeeping to clean our room on 5/31 began at 7:30 am--there was no privacy sign available in the room to hang on the door. -Flooring was broken and coming up in several places in the room. -We attended breakfast on 5/31 morning, only to find that the muffins had mold on them. I've been staying at LaQuinta for over 30 years and have never, ever encountered a stay so horrifically bad in my entire life. The only good thing about the room was that it was cleaned by the cleaning staff.

Staff except for manager was excellent. Bathroom filth - I have a full video but could not upload.

The room was fine but it smelled like pee

The sofa bed is very small and can fit only 1 person on it. We ended up booking another room. Thank god there was another room available or else we would have been strangled in this small room. Didn’t even mention there is only 1 bathroom. This was a really bad experience!!!

The staff and the room itself was very good, lobby area was good too, bed was comfortable. Only negative was the Carpet on the 3rd floor where our room was located... it was dirty and needed a deep clean or be replaced.

When I got there the staff was really nice and kind the the breakfast was good and the room was a ok

My negative was with the check,-in & check-out staff. It was the same male who took over 25 minutes to check me in. Then at check out at 10am he left a note saying be back in 15. He was not back in 15 & the other staff was trying to find him. When I called the hotel number, he appeared & removed headphones. At that point, There was a line of people waiting to check out. He had no name tag on. so I do not know his name. He needs better training or another job. Also a name tag should be required for the front desk clerks.

Cold shower, poop on toliet, boogers on side bed table, man at the desk was so rude

We were only there for a one-night stay the facility was clean the employees were married polite and helpful if needed

Clean rooms, pool was okay, breakfast was decent. Nothing special but nothing to complain about either.