Americas Best Value Inn Houston Hobby Airport

I accidentally booked this property alongside another one due to a system error. I contacted Expedia regarding this duplicate booking and expected them to resolve it with the hotel. However, I’ve yet to receive a full refund for this stay I didn’t intend to book. I’d appreciate your help in processing my full refund as soon as possible.

clean and affordable place to stay

Parking felt safe yet open. Staff was very kind and helpful. Area is safe and practical. Air conditioning worked perfectly. Just one detail on the card reader, it wouldn't read sometimes. Everything else was perfect. My favorite stay here in South Houston.

I liked the breakfast, except not having bacon. The bed was a 7.5 out of 10. The TV was a good size. Good lighting in the room. The toilet was clogged when I arrived. That means me and my girlfriend couldn’t go #2 without worrying that we’d have to call for maintenance. She also couldn’t go #1 without it getting clogged. I don’t know if it was just a faulty toilet or was just clogged before we got there. There wasn’t bacon in the breakfast. Who wouldn’t want bacon? The person at the desk was probably new so they couldn’t find my reservation right away. My biggest gripe would be paying $100 to sleep in a room where the toilet worked 10% of my stay. I would ask for a refund over it but obviously that won’t happen.

Passable

Very good

Exceptional

Clean, has refrigerator and microwave, staff quick response to a need, staff very friendly, location is fairly close to our appointment, quiet, owners were so nice to even give a lemongrass plant for us to take with us none

parking was easy and secure. The heater worked. The staff was very pleasant and helpful. I felt safe.

The service great. The owner was tentative and accommodating. He made it easy and exceptional. Continental breakfast

Continental breakfast

Friendly and very helpful manager. Clean and generous sized room. Excellent place to stay close to the airport. Wifi somewhat unstable in our room, but could be because of several recent thunderstorm. Missed the option to buy water/a snack? Maybe next time?

The room was clean. The air conditioner worked. The bed was comfortable. There was a table and a small circular table and chair. We had two queen beds with nice pillows. The traffic was near. However my son had to be at the airport at 3:30 AM. I said to myself the noise will prevent me from oversleeping. However the bed was comfortable and I was tired. I did not hear anything when I slept. I guess I can not complain. Having a clean room with comfy beds is what is important. We were near Fast Park where we left the car and took the airport shuttle. This was a positive.

Superb

Good

Exceptional

Nice stay! Amazing Staff! N/A

Perfect place for an overnight stay. Not 5 star but clean and hotbshower is all we need. Owner was very friendly also. Only thing, if you are a light sleeper this might not be the place for you very loud from the highway and airport. I slept through it but I don't sleep light at all.

Staff Weekly rate

Weekly rate