Homewood Suites by Hilton Houston Near the Galleria
About Homewood Suites by Hilton Houston Near the Galleria
Conveniently located just a 5 minutes' walk from the premier shops and restaurants at the Houston Galleria Shopping Center, this hotel features free WiFi and a daily complimentary buffet breakfast. A full kitchen with a microwave, refrigerator and stove is provided in each room at Homewood Suites by Hilton Houston Near the Galleria. The suites also come with a flat-screen TV and a seating area with a sofa. Guests can enjoy our fitness center, on-site convenience store, and business center. George R. Brown Convention Center and Minute Maid Park, home of the Houston Astros, are within a 15-minute drive of Homewood Suites by Hilton Houston Near the Galleria. NRG Stadium, Rice University and the Houston Medical Center are 6.8 mi away. It takes 30 minutes to drive to William P. Hobby Airport from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
-
I didn't enjoy my stay here. Not worth the money. There are better options nearby. I had booked a suite; however, the bathroom fittings were dated. Room was big, air-conditioning was nice, but check in experience was HORRIBLE. Their card machine was not working and the woman at the front desk (name starting with a 'K' ...something like Keyeisha or some such name) kept saying that there's a problem with my card and she can't take a security deposit. I called up my bank and they confirmed there was no problem with the card. This person at the fron desk arrogantly told me I can't get the room keys because they aren't able to take a security deposit. This despite me having paid for my stay IN FULL in advance. What audacity! 3rd class service. Even their breakfast was what you'd find in a motel. The staff was rude and didn't seem interested at all. The only advantage is the short distance to the Galleria mall, but honestly there are many other options nearby worth exploring. One of the worst check in experiences I ever had. There is another Homewood Suites I stayed at in Memorial City, and it was so much nicer. But this one in Galleria should just close down or change its staff immediately.
-
Starting with the traffic signs at the hotels entrance you will find the hotel needs maintenance. The carpet smells, etc. the staff is nice and friendly.
-
The hotel was clean and the staff were very friendly and helpful, the breakfast was decent but there were too many issues we had to deal with. First the air conditioning in our room wasn’t working and the staff had to send someone to our room to fix it, the hot water did not work and one morning all together there was no water at all for several hours due to a pipe bursting and to top it off, at 2 or 3 am the alarm system goes off in our room telling us to “evacuate “ for security reasons. We jumped up to later find out the alarm system was glitching. Oh and I forgot, my husband went to gym and all the treadmills had notes on them saying every one of them were out of order. The hotel could be a great place to stay if maintenance was better.
-
Very friendly staff and very helpful from the moment i checked in to the moment i checked out.
-
Very good
-
Room smelled muggy and the air conditioning was extremely loud
-
Clean, great location and polite staff. Nothing
-
I was shocked at the $50 incidental charge they made mandatory. $25 of which was the parking fee. I won't be staying at this chain again.
-
Superb
-
Bad
-
Exceptional
-
.
-
Love the location of the property and the size of the room. The staff was very friendly at the front desk however, Jessica, the supervisor was extremely rude when I brought to her attention that the Cleaning team walked in my room twice with no knocking while I was in the shower she told me “I could go stay somewhere else”…not trying to apologize or anything. The young lady at the front desk stepped in and said she was really sorry and she complementary offered me free parking because of the situation.I had the do not disturb on my door yet two days in a row, they’ve walked in my room unannounced with no knocking or anything which I find highly inappropriate, because I was in the shower. mind you I had already booked the stay for three days even wrote a note on the door. Please do not need service still walking in with an absolutely no knocking which I find extremely unpleasant as a solo female traveler. Jessica, the supervisor made my stay horrible. I will not be staying here anymore.
-
Jessica, the supervisor was very unpleasant
-
Nothing hotel is to old
-
We liked everything We liked everything
-
Exceptional
-
I love the comfort and serenity Nothing really
-
Everything was amazing form check in to check out. The cleaning stuff. I was disappointed with the cleaning staff because they moved our stuff out of the room while we were still checked in, and within our time frame. Some of my daughter's stuff was lost, and they threw away our breakfast.
-
The cleaning stuff. I was disappointed with the cleaning staff because they moved our stuff out of the room while we were still checked in, and within our time frame. Some of my daughter's stuff was lost, and they threw away our breakfast.
