Quality Suites Irving-Las Colinas

Very good

Disappointing

Would have given 5 stars but our son used the gym and said several of the machines were broke. Also, the carpet needs replaced in 119, there are several holes in it and there was a slight urine? odor.

Clean and roomy Nothing

Cleanliness

Pleasant

We booked at the last minute due to flight delays, I thought it was going to be much closer to DFW than it was and also assumed the free shuttle advertised on the Expedia page ran 24/7. It was non refundable and as soon as we booked it we called to ask for the shuttle to pick us up and that’s when they said it’s only 8am-8pm. Uber was $65 at night to the hotel. The room was non smoking but smelled so much like smoke in the entrance and bathroom. Beds were very comfortable large and clean. Breakfast was fine: make your own waffles, there was yogurt, some kind of pastry, English muffin, coffee , scrambled eggs, potatoes. We were just thankful not to sleep at the airport. The lady who drove us to the airport the next morning in her minivan, which is the shuttle, was very nice and friendly

Exceptional

The staff were all very kind from the man who checked us in at 130am after our flight got cancelled, to the woman who handled the breakfast buffet which was legit, and the manager? who checked us out and drove us to the rental car place at DFW - Carol. We really appreciated the service we got in such a crazy situation. THANK YOU FOR YOUR KINDNESS we had a pleasant stay at your hotel! ⭐️⭐️⭐️⭐️⭐️

My room was terrible. There was what looked like pet hair in the sheets. There was a paper wristband on the floor from a previous guest. I did not stay. I felt like something was biting me when I laid on the bed.

Best option around

Very good

Not a clean room, mattress is in a bad condition, parking is fine, breakfast doesn't have serial option,

Exceptional

The whole place smells like mold and ammonia. The elevator is shaky and scary and we had a two day reservation but once we saw the rooms the hand towels had a booger and hair on it. The sink had shaving clippings. We left immediately. We did not even attempt to get our money back…. Just left. It was a bummer because the guy at the desk was very nice but we couldn’t do it.

Superb

The quietness The smell

The Continental breakfast is powdered eggs and pre-made nasty sausage that has no flavor nor taste. When my husband won't eat it and complains, it must be bad. Hotel staff that checked him when was not very friendly nor helpful. The bed was comfortable but the couch was very uncomfortable. I thought maybe we had found a great hotel to use while we're in the DFW area for various things throughout the years, but Not after this visit.

Room clean great staff good breakfast

Exceptional