Extended Stay America Select Suites Atlanta Kennesaw

When bed was made they put the blanket next to the skin had to remake so sheet was right. no one at desk in am so couldn't get a cart to carry out luggage being handicap that made several trips really hard on legs

The first room had a significant leak that left the entire carpet damp. The room felt humid and uncomfortable, and there were clear signs of water damage. After being moved, the second room had an air conditioning unit that stopped working and only blew hot air. In addition, several rooms were missing basic items such as trash cans and shower curtains. Housekeeping standards appeared to be very poor, as the rooms were not cleaned thoroughly. We also encountered roaches during our stay, which was unacceptable. To make matters worse, noise from other guests made it difficult to relax or get proper rest. Overall, this was a very uncomfortable experience from start to finish. I would not stay here again and cannot recommend this property to others.

Didn’t see a breakfast lobby

The place Tricie was terrible not professional very rude tried to charge me for towel customer service sucked & I used to love coming there

Location Not hot water/no WiFi

Not hot water/no WiFi

Entrance to hotel initially harledd to see so had to make a u-turn back to driveway. Pictures on website indicated a sofa for the suite, but my room only had a chair. Once settled in, found out the TV did not work, and did not want to change rooms.

Exceptional

The room never got cleaned during our time staying there (3 weeks). The sinks would not drain, staff would not fix it. They continuously called late at night stating one of our rooms was not paid for, when I had every receipt showing that it was. An overall terrible stay, unclean and not helpful.

Although posted as a 3 star property the overall standard is not aligned with that

Everything

Bare bones stay ... room only. No additional amenities.

I didn’t even checkin…saw the peppery from outside and left!

Lots of noise w/ one couple fighting night & day. New carpet in the hallways is desperately needed. The sign at the front desk states registration records will be released to law enforcement at their request. I only stayed one night of the two I booked.

Exceptional

The shower didn't work. The AC was too loud to hardly sleep. Overall I think the apartment you need A makeover. Would not recommend it to anyone.

It was pretty good Nothing

To their credit, the receptionist was courteous and transparent enough to show me the system, which simply stated “do not rent” without any additional details. I had not received any prior notice—no phone call, email, or letter—regarding this matter, which made the situation even more confusing and frustrating. I was advised to contact the relations department for clarification, but unfortunately, they were closed and would not reopen until Monday. This left me with no immediate resolution and forced me to find alternative accommodations on short notice, resulting in additional, unexpected expenses. While I appreciate the professionalism of the front desk staff for trying to assist and offering nearby hotel suggestions, the lack of communication from the company regarding such a serious restriction is unacceptable and caused significant inconvenience.

Definitely needs an upgrade.

Free breakfast Paying for parking ? The fire alarm went off consistently and staff had an attitude when I was checking in