Hilton Garden Inn Minneapolis University Area

Clean room. Lot filled corner room. Television was placed at a strange angle making it hard to view. We figured out two remotes without instructions. Cleaning staff was great! Breakfast is not included but available for $15 pp.

Well-maintained but understaffed

Good

There were breakfast??. I didn't know that you had extra charges for parking. I didn't and don't appreciate.

I was very satisfied with the staff and their level of professionalism and kindness. The room was impeccably clean and had everything I needed. Parking was probably the most frustrating part because you have to pay to use the parking garage. There really isn’t any other practical parking on the street around it, so you just eat up the fee and that is that. Overall, an excellent experience!

Parking was very reduced, obtaining help was difficult, I reserved with Expedia so Hilton would not help, Expedia was not very helpful either. The sheets and pillow cases were stained. The water from the shower would leak to the carpet. We had a “no smoking” room but it did not matter because the smell of weed came through anyways. One of the Ladies in the kitchen was rude. I do have to say the older lady was very nice. The front desk ladies were also nice and did what they could to help. It was just not a very comfortable stay.

Good clean room

Pricing for parking is outrageous. $30 per night, and you are staying at the hotel; that needs to change.

Not their responsibility our immediate neighbors were boisterous at midnight.

good stay for 3 nights!!

Loved the privacy of the parking. Room was great and very close to the clinic.

Inside parking was limited and difficult to maneuver into and out of as well as being very limited; for the same fee parking is available in an outside lot across a busy street.

Great stay

Limited parking space - staff told me not to be out past 8pm or else I wouldn't be able to park even though I paid for it.

They stop check in at mid night I was running late and they still all me to check in. I was worried I couldn't but that problem was solved

No housekeeping when you need. Break into room to clean when you hang the no need sign

I have NOTHING to dislike about this property.

Morning staff was rude too.

The location is great, near the University of Minnesota Campus, and that’s why we chose it. Service was bad. Front desk staff non responsive, unhelpful, rude, managers and maintenance - not sure they were on site.

I didn't like how you guys send me coupons to come get a room,but when I get there ,the price goes up,you guys are very deceptive