Hotel Fraye Nashville, Curio Collection By Hilton

Very good

Exceptional

Horrible clerk at desk Very belligerent. Don’t stay here.

A special thank you to Tish, who went above and beyond to make our stay exceptional. She regularly checked in with us through text messages to ensure all of our needs were met, and her attentiveness made us feel truly valued as guests. The amenities were top-notch. We especially enjoyed the beautiful pool area and the full gym, which was well-equipped and exceeded our expectations. We also had dinner at Gathre, and it was excellent. The food, atmosphere, and service made for a wonderful dining experience without ever having to leave the hotel. If you’re looking for a modern hotel with outstanding service, excellent amenities, and a prime location, Hotel Fraye is an easy choice. We would definitely stay here again!

Great stay

The hotel far exceeded my family of 3. Front desk was incredibly kind, helpful and very professional. Pool area and workout facilities were top notch.

Big problem too far away from the main bars to walk in the heat or rain.

.

Everything was great. Staff was friendly

Central location-beautiful interior/design. Nothing I didn’t like. I just so happened to plan a trip when it was CMA fest (which I was unaware of) and the hotel price was on the very high end for one night.

Great stay, amazing staff, clean rooms, nice rooftop pool and vibe

Lovely hotel, pool and bar on that level were great Check in staff weren’t the most friendly!

Staff was great

The hotel was gorgeous!! The room and dining was so beautiful. Dinner on site was delicious. Salmon as the main and the lychee martini was so delicious.

Loved everything about. The staff was amazing. Didn't want to leave. Food at restaurant could use improvement

Lovley interiors, whoever did them has done a very good job in every aspect of the interior design of the hotel. Very comfortable and very large room with lots of storage. Clean and comfortable. Great location for mid town. Good bars and food in the area if you don't want to be in the middle of the madness. Right off music row. The service of this hotel was some of the worse I have ever experienced. This was not down to individual staff but the hotel management need to review how they are operating this hotel. Mentioned in a lot of reviews are issues with the complimentary water. We were told that it would be refilled everyday house keeping came, and if we did not want house keeping then we could ask a reception. Never once was the water refilled, I belive this is due to the accessibility of this water to the staff. We had to request our room to be cleaned as by day three still no one had even knocked on the door. This was a consistent issue. The biggest issue was the hotel pool, we picked this hotel due to the pool as we are not used to the climate we felt it was essential to have. It is also a focal point of the advertisement. We only went twice as it was very dirty and unwelcoming. No staff attending the pool, a constant stream of people at the pool, drinks left in cleaned for hours and even at one point floating in the pool. Waitresses were doing an amazing job given their environment. Constant short staffing with lazy inattentive hosts. There seemed to in general be short staffing from the restaurant, bar and reception. Constant wait lines at reception with one staff and phones ringing. Even at peak check out and in times. The hotel has beautiful interiors and finishes but management needs to be reviewed.

This hotel was beautiful, clean , smelled amazing and the staff was incredibly kind and helpful!

Great location

Room was lovely, shower was great, gym and pool are excellent. Staff on the desk are slow to serve, staff in the restaurant are particularly poor.

Our stay was great!