Best Western Premier Herald Square

Clean room, convenient location, staff was responsive and pleasant.

Expensive for the properties and amenities. Room is small and dingy. They charge you for every little extra thing it’s ridiculous

I find the location very convenient, about 15 minutes' walk from Penn Station. This is the 2nd time I have stayed here and the room was clean and quiet and the bathroom well laid out. Checking in was quick and Gahid, who checked me in, was welcoming.

Clean room, friendly staff and a decent price and the small gym is useful to just get something in

Lovely room in a super well-situated location in Manhattan! Staff were friendly and accommodating. I highly recommend.

This was a wonderful option for us to stay in New York for reasonable prices. It was so clean, comfortable, organized and the staff was very helpful and friendly. I would stay here again!

Right in the middle of everything! The entire staff was wonderful especially the two young ladies who checked me into the hotel.

Small but clean room. The staff was very helpful

Great service and great location. Great space for a great price.

Clean room and good location

Great hotel and location!! Definitely recommend!!! N/A

Room was exceptionally clean. Staff was kind and helpful. I would definite recommend this hotel.

El hotel en general esta bien, bien ubicado y personal muy amable. Pero hay cosas que no me gustaron y no creo que vuelva: a) llegamos 2 antes del check in y te cobran $57 si queres la habitacion antes de las 3pm cuando la mayoria de los hoteles te la da por cortesia si esta disponible b) si queres dejar maletas para no pagar early check in o porq al check out sales mas tarde te cobran $5 por cada bulto que dejes!! c) el desayuno incluido es un voucher de $20 para usar en un bar que tiene el hotel que la pobre chica que atiende debe cobrar, tomar pedido y cocinarlo.... estas unos 40 minutos para desayunar. Por estos 3 motivos no volveria a este hotel y buscaria otra opcion que no tenga tantos costos extras.

Good!

Very good

Ideal location. Clean and professional if slightly small room. Room could have been slightly bigger with more surfaces to organise my stuff.

Súper bien ubicado.

Excellent place to stay,, when i going back to New York City stay there again.

Loved the location and was impressed with the friendliness of the front desk staff. Repair of the front entrance.

Bed and sheets were horrible. Sheets and comforter were paper thin and rough. Slept horribly. Room didn’t have a fridge. This hotel is not worth more than $150 MAX