Heritage Hotel

The older elevator was like nothing i have experienced before. Pretty neat feature. Staff was great. Available luggage storage came in very handy.

Location is good, the building is old and in need of a total update. The place felt like a hostel. If your going with a group of guys who just need a place to sleep your in the right place. If however your looking for a place with your wife, not where I would stay.

Such a great location, comfortable room, super cold AC, and friendly and helpful front desk staff.

The aircon unit was broken, the windows did not open and there was no water on our last day. There was apparently a construction issue with the water but the hotel did not have a contingency plan for us and as helpful as the staff were, there should have been more done for the inconvenience. The windows and aircon showed poor maintenance / upkeep of the property.

Its location, helpful staff and value for money. Nothing that merits comment.

My biggest disappointment was the size of the room. It was much smaller than it appeared in the photos online. While I understand that hotel rooms in Manhattan can be compact, the pictures gave the impression of a more spacious room than what I actually received. If you're planning to stay here, be prepared for a very small room, especially if you're traveling with multiple people or a lot of luggage. That said, if room size is not a major concern, the hotel's cleanliness and upkeep make it a decent option in a convenient NYC location.

Perfect if you just need a place to sleep. No special amenities or glam to the hotel. Just a spot that is in great location.

Great location, clean room, friendly staff.

Super helpful staff and clean room. The only problem was there was only one working elevator. It just made for long waits during busy times of day.

Staff and location It's so old. The hallways look like a prison. We were actually scared.

Room was clean, but had a bad odor

The staff The total lack of oxygen: obnoxious.

Good location

Great location in Manhattan Very dated property. Cleanliness can improve.

This property felt dirty, black mold in the shower, etc. I would wear shoes in the room. I felt like I was in a hostel, not a hotel. The staff was nice enough.

Nothing really the gym was disappointing. The cleanliness and the room was not top-tier. I paid a significant amount but was a little disappointed.

It’s well located to reach many sights of the City. Train stations nearby. It was nice and clean.

Great stay

This was a more run down boutique style NYC hotel. They nickel and dime you for everything including holding bags ($2 per bag). Walls are paper thin, bathrooms like cruise ship bathrooms and no amenities. Air conditioning was a window unit.

Very good