Holiday Inn Brooklyn Downtown by IHG

It’s a Holiday Inn in Brooklyn. Pretty much exactly what you would expect

Room was clean but the rest of the hotel was not, specially around elevators, it was very dirty.

Pleasant

This Holiday Inn is outdated and not very clean. We had to change rooms due to our first room smelling badly. The hallways did not appear to be vacuumed often if ever. Our AC did not work and the staff did not respond to our calls to help until the last evening. I could not find an ice machine on any floor that had ice. Thankfully the restaurant provided ice when asked. I have several more trips to Brooklyn in the future but will not be staying at this Holiday Inn.

I enjoyed how quick and easy it was to check in . Clean room . Had a good rest. Thank you

Closer to everything But room was not clean and microwave was not working

It was a good location for me but I felt the room and the hotel needed upgrading. All in room furniture was scratched m. Elevator walls were always dirty.

Location, bed was comfortable Wasn't any hand towels, all bathroom floor got flooded when taking shower,long elevator waiting time,only one was working mostly time..

Exceptional

Facilities although in a worn and tired state. Lack of cleanliness.

The hotel was filthy. I left a day early, the manager was helpful with issuing a refund but the lack of sanitary conditions and cleanliness was completely unacceptable. I also spoke with another guest in the elevator who had to change their room twice due to the same issue.

This just didn’t give hotel it's more of a motel and an old one at that.. I'm big on cleanliness and it's giving rush job cleaning. The front desk and valet staff are friendly and amazing, just the housekeeping are rude. I just dislike my whole experience here I do not recommend this one to anybody, it’s not clean at all, ain’t no dusting going on so if you have allergies this is not a place for you. The worst part was my first night I kept flipping these little black things didn’t know what they were, found out it was bed bugs you could see with your actual eyes and I took pictures and done a review on google.. Someone had done a review on and my exact room 818 was reported before about bed bugs 😩 and they’re not treating it, they still will rent it out. The whole room was fifty the sheets and comforter was off white instead of white, bathroom wasn’t clean, carpet was super dirty that you would need house shoes. Went to the front desk demanded a different room and was told 30 minutes, I waited a hour and 30 minutes in the lobby and the manager finally moved me to another room. Which was clean as it should be but once again the whole hotel needs extermination, I’m laying down watching tv and some bug it looked similar to a roach was crawling on my pillow,flicked him somewhere and then seen and killed maybe two more bugs after that.. Horrible experience and didn’t get a accommodations or anything to fix this experience, still paid full price as if nothing happened…

Location was good although parking was expensive and Street parking was limited; my particular room was ok. Caulking around bathroom sink was horrible. Hallways were dirty. Wash rags were thinner than those bought at Dollar Tree. None of the ice machines worked.

Great location, comfortable beds There were only two elevators and they were used by staff moving furniture for renovations. The moving staff were very rude.

Great location for what we wanted to do and see in Brooklyn. Clean, comfortable room. Good bed. Good daily maid service. Easy interaction with staff and technology. This is an aging hotel that is in need of an immediate upgrade. The lobby area was bright and clean, but the hallways were worn and dirty, always in need of vacuuming, and the hall walls were scuffed and dirty. Our room was clean and comfortable but the furnishings were worn and dated. The towels and washcloths were much thinner than our last stay, although they were changed daily.

MY CAR HAS FRONT DAMAGE DONE ONE FRONT BUMPER THAT WASN'T THERE

Location Advertised that there was parking. Assumed it was part of the rate, did not know i was going to have to pay an extra $50 dollars.

Very good

The location is great in a walkable area It was soooo dirty, the rooms smelled so humid/ moldy and after a night there woke up feeling shitty and the whole left side of my face was hurting. ( throat, cold sore on lip, nose itchy and grainy eyes) and my cousin joined me a day after and we stayed there together and now she’s also sick ( throat hurts, difficulties breathing). Now I have to go to urgent care tomorrow. Wouldn’t recommend.

Where the hotel is located They made me wait a long time in the lobby to check me in while it was the middle of the night and no other costumer was there. And most importantly, the staff was rude and kept my security deposit for 30 days while my stay was 1 night.