Courtyard by Marriott Charleston-North Charleston

We really enjoyed and liked it. Very comfortable and clean.

The staff were pleasant and helpful most of the time. There was one night we could not reach any staff at the hotel by phone or at the desk!!!

Great beds. Really slept well. Enjoyed the fire pit and the pool table.

Staff was not too helpful, when we got room service they gave us towels with stains on them and we were also never told that it was a $50 deposit each night until we checked in

I mean whatever is wrong obviously needs to be fixed...anyways once we were done..that afternoon ..I called to straighten the card out. The front desk said manager was no longer there and I needed to call back tomorrow morning. I left my name and said please have them call me. The next morning I got another call with threats as if I was being dishonest and basically treated me like a Criminal. I tried to straighten it out...the entire time it was because the hotel put the wrong expiration date in from my card. I will never stay there ever again!

Was very peaceful in the hotel!

Exceptional

Close to airport

The room was great for the price. It was very spacious and clean. The bed could have been a bit firmer and the shower head was not easy to change the water flow. It was very forceful. I like a great water flow but this was to forceful to me. I would definitely go back there if I was in the area again.

Clean room comfortable bed

We were disappointed to see the pool was closed due to being shut down by the state for lack of “No Diving” signs. We were told the sign would be delivered the next day. The next morning we were told it would be in the next hour. We went out and did our sightseeing for the day and came back at 5 pm to hear pool was still not open. Other than that, our room was nice and clean and we enjoyed our stay.

Besides the door not working and the staff schedule on Tuesday and Wednesday not as helpful and approachable as other my stay was well

But everything else was amazing!

The room The way the general manager handles situations when they are brought to their attention; and when caught in a lie, instead of apologizing, and trying to work with the customer they decide to no longer want to participate in the conversation, citing policy that she was already in violating.

The property was newly renovated and beautiful. But we stayed for 4 nights and had to ask multiple times to have our room cleaned. Everyone was kind. But communication between staff seemed lacking. Also, no complimentary breakfast option or coffee was a disappointment. There seemed to be some kind of ‘pay ahead’ option for breakfast and we were just out of luck for that. Also. The Starbucks counter did not take cash. Again, everyone was nice. But the policies and communications were frustrating and had us leaving the hotel instead of staying.

Exceptional

Wonderful property, stayed 3 days, clean, well maintained, will be returning!!

Very good

Bathroom was one of the cleanest and nicest I’ve seen but the breakfast was a joke unless you enjoy pulling things out of a refrigerator case and even then you could not reconstruct the menu items

Great Hotel and value for the money