Fairfield Inn & Suites Charleston North/Ashley Phosphate

I have 1 complaint the pool was out of order for our entire stay, there was an issue with chemicals and the water was green. We picked this hotel for the main reason for having a pool, so this kinda put a damper on things.

Quiet, clean, and friendly staff. Shaquana at the front desk was very professional, made our check-in easy, and suggested local restaurants. Will stay here again.

Breakfast is not what I expected, besides the pool was never open, they deducted money from my card without me having allowed it is a total bad option

Good location, beds were very nice. Not what I’m used to in a Marriott property. It’s older, the pool was “under maintenance” and looks like it might be closed all summer.

After checking in, we found dirty socks left in the room and a used coffee pack in the coffee pot, so we don’t think the room was really cleaned. There was no ice in the hotel because one machine was broken and the other was empty. While the general manager was very nice, the rest of the staff were rude and not interested in helping guests. We decided to leave at 6 am, and there were no baggage carts anywhere. Breakfast was barely edible the first day and totally inedible the second day. Breakfast was all pre-packaged junk food. It is our first time at a Fairfield and definitely our last. Motel 6 would have been better than this dump.

We had a great stay and the breakfast was delicious every time

No problem with anything, staff great, breakfast very good, safe place, wouygo back TY

Erica was so kind and helpful when checking us in. Room was clean. Nice breakfast. My only complaint is the amount of light that comes in under the curtains. I put a blanket on top of the a/c unit to help block out the light.

The front desk staff was absolutely wonderful.

the map takes you to sleep inn so just make sure you go to the correct entrance behind the other hotel. staff were always present and responsive and respectful of privacy.

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Stayed here for Memorial Day weekend and I will stay at Fairfield again as I travel around.

Good

We always sanitize our tools when traveling. We did find hair in the bathroom. The staff was polite and helpful. The cleaning staff had a little communication problem. We needed some more towels. We asked the housekeeper. At first, she didn't understand my request. I repeated myself, and she understood. Overall, we had a pleasant trip.

Welcoming and friendly staff members.

Good

Location Could here frogs at night

We absolutely loved our stay there ..will be back again

The best part of my stay was the staff. They were very helpful and kind. The lady who was in charge of the breakfast was a hard worker and very friendly.

Rough neighborhood seems that local crowd uses parking lot dark areas for nefarious activities. Side of hotel away from street late at night is very busy with locals. We came home late one night with guy having issues banging on truck screaming for close to 45 min. Called police they never showed up before he moved on. Cable service had issues and relied on everyone to stream to TV which killed the WiFi too. Beds were extremely firm and parts of room showed wear and tear. AC was very weak. Breakfast was terrible. One of the worst continental breakfasts I have ever had at a hotel.