Hyatt Place North Charleston

The rooms were much more spacious than I expected for the price! Great staff, clean environment. I was very pleased and will be staying again!

The hotel itself is a fine place to "rest your head" as another guest had stated. The hotel is of average cleanliness you'd expect. The front desk was one staff member, who was also responsible for all phone calls and running the hotel bar as well. The poor man looked very stressed and overworked, as did any staff you saw, which was quite rare. There was no personality, no greeting, just people struggling to do multiple jobs. The hotel is in sub par shape, the pool door is broken and freezing cold, one elevator has been broken for months, the other has cracks in the floor. We asked for specific accommodations because we have a special needs child and were trying to be more courteous to other guests, we asked for these a month in advance, and told no issue. During check in they couldn't be found, we got a room right next to the elevator on a low floor. We went back in and asked if we could be moved, were told yes, we pack up, only to come back and be told no because we had a pet. So back to unpacking when you were already tired and exhausted, and sure enough, our child and our dog could not settle being right next to the elevator. The breakfast was nothing special. We asked if we could void our stay and look for accommodations elsewhere, and while Hyatt did not stand behind their product, luckily Expedia did and we were able to refund the rest of our stay, and go next door to a much nicer establishment and friendlier staff.

Everything We left a day early but only because the heat was so bad outside that it cancelled the activities we were in town for.

All is well for a one night stay

It was nice an clean They only had 1 elevator an it was very slow

I enjoyed the buffet breakfast variety. Also, the separate seating area for watching television was nice. The front desk clerk was very helpful with my booking discrepancy that I encountered. The indoor pool was a plus.

Exceptional

Building is in need of some updates

Bad

Internet was fast. Very accommodating staff and had very good breakfast.

The staff was helpful and friendly, and we loved the large room and later check it time. A microwave in the room and a softer bed would have bumped this to 5 stars for us.

Superb

Exceptional

Breakfast was good The elevators were broken…staff was dismissive Didn’t like the room layout No bathroom room - too small

Very good free breakfast every day

Was convenient to everything we needed. We were in town for baseball tournament. Staff was very helpful, breakfast was enjoyed by our family. Only thing I could complain about was 1 elevator was out of order but we dealt. Would stay again.

Good

Passable

Good Good

Not a whole lot… Worried about my car being broken into due to the people lurking around the hotel.