Quality Inn & Suites North Charleston - Ashley Phosphate

Bath tub shower needs replaced. Bad smell in room. Location felt unsafe. Grounds need updating and repairs

Toilet and showers were dirty they were stains on the comforter toilet was broke as well as refrigerator had to be moved to a second room where the tub was just as dirty, and there were still stains on the comforters

Bad

Needs to be updated for sure!!

Pleasant

The room wasn’t clean and there were roaches.

Not much. Fixtures were all broken, seems unsafe, no hot water, bathroom was not clean, towels were dirty, and the electrical outlet was falling out of the socket.

Sábanas rotas, lámparas y extractores oxidados, piso roto en algunos puntos, bañera oxidada y pintura en mal estado. Lo único positivo de esto es que tenía un buen aire acondicionado y la cama cómoda.

N/A

Place needs to be more clean

Not recommended for families.

Staff was very accommodating. Breakfast was superb however the serving area is extremely small. Will return on my next visit to Charleston.

The location was good and bad.. right off the interstate.. onto a busy street... the motel was right in the corner of the interstate exit and busy highway.. lots of noise. The room was ok.. A closed restaurant right on the property, looked like homeless folks all around and trash from the homeless and from the busy highway. Traffic in and out all night long.

The bathroom in our room showed visible mold/mildew on the shower curtain, deteriorating black caulk around the tub, and apparent long-term moisture/water damage along the walls and baseboards. The condition of the bathroom did not feel clean or properly maintained. On top of that, there was constant smoking around the property and loud noise outside throughout the night, including someone working on a car until nearly 5:00 AM. Sleep was almost impossible. I understand no hotel is perfect, but basic cleanliness, maintenance, and a quiet environment should be expected. I documented the room condition with photos and ultimately chose to leave because I no longer felt comfortable staying there. I will say management did provide a full refund after we checked out early, which I appreciated.

Disappointing

Superb

The bed was very comfortable. My room had roaches. The paint in the bathtub was peeling while I was bathing, getting into the water with me.

Fire alarm was ripped off the wall.

Excellent customer service

Good