DoubleTree by Hilton Chicago - Oak Brook

The staff was very friendly and helpful. It was in close proximity to the freeway, mall, restaurants..

Not so good poor cleaning

After 20 minites I went down to meet the rest of our peers and the line was backed up again and only the elder lady at the Front. My friends had to wait over 20 minites to register. Also there was no shower courtain at #450 and my friends room phone and safety box did not work and needed up being moved to another room

The property was in a good location and there was easy parking, and that is about all. We had multiple issues with our room. Maintenance had to be called 3 different times (including once at midnight due to a fridge leaking water all over the floor). Front desk was not helpful in resolving. What was a quick 3 night stay, felt like a month due to all of the issues we had.

Nice stay, breakfast was not worth paying for.

Pretty nice

The lobby area was clean. The pool was nice but almost hot tub temperatures. Conveniently located near a mall with lots of things for my father-in-law to do with the kids while we attended a wedding.

Everyone was very friendly and helpful breakfast was great. Would definitely stay here on my next visit.

There is no fridge no microwave the bed was queen size but small needs to remodel the rooms

Terrible...reserved a balcony room left twice and came back room still wasn't ready. They moved us to another room because of this into a suite with Terrible water in the shower..otherwise the suite was ok but not what I wanted nor paid for...not happy with stay at all

Nice

Great staff. Hotel needs tons of updates. Rooms pretty outdated.

Great experience

No hot water on 7th floor room. Renovation issues? Told front desk

Parking was good. Room clean.

Umm they need to fix the bath tub in room 554. Door was stuck also for the same door

The property is in a good location - right across from the high end shopping mall. But the room I stayed in was not clean when I checked in and I had to ask for another room. The interior of the rooms are old and need a major upgrade. I understand some rooms went through the upgrades but many have not - there were carpet stains and the furniture was very dated. The bathroom door in the two rooms I was in did not close properly which was weird. There was chipped paint on the walls and the doors. The common areas like the lounge were updated so that was nice to see.

Good experience

Okay but under construction, not impressed with the staff

Floor i was on had construction going on, (2) had one elevator working made wait time very long