Hotel San Carlos - Downtown Convention Center

Very Vibey. Location is great.

dated and somewhat unclean. pool is still not open, perfect say though to attend concert az financial center

average hotel with basic amenities although the pool and the gym were not working when we went which is the reason why we booked this hotel. not much air conditioning which was horrible in the phoenix heat. overall it was a place to stay at, but nothing more than that.

Love this place staff was very helpful and understanding about everything

There is no way to control the air conditioning but my room was very comfortable when the temps outside were around 105°. Sheets and towels were very clean. The bathroom was nice, clean, and bright. The furniture is dated but some would consider them classic and it definitely fits the aesthetics of the building. Replacing the chairs should be considered since it didn’t feel like both in my room would be sturdy. There is no parking so you will have to pay for parking in a garage nearby or drive at least a 0.5 mile away for free street parking. Considering the area, make sure not to leave anything valuable within view inside your vehicle.

My daughter and I stayed here 4 nights. The staff was wonderful, very friendly and informative. The hotel is an old hotel, but still very nice. We enjoyed the sundeck very much.

The hotel is a little run down, but they try their best to keep it clean given the age of the building. The room was smaller than usual, but expected

No parking, you have to park in a separate parking garage and the small walk there felt completely unsafe. The pain was chipping off the walls in our room and there was a smell of sewage that permeated the entire hotel. Not a safe area of Phoenix as there were people smoking drugs and screaming in the alley next to the hotel. The room was small. I feel like we paid too much to stay here given the condition of the place! The only redeeming quality was that the staff were kind to us at check-in and check-out.

The hotel was quiet, historic, lovely and the staff were incredible. We could not get an extra pillow due to low stock, the bathroom is very small and we did have some issues with electrical in the room.

The bed is absolutely rock hard. And the headboard is against a mirror so if you move in the slightest it bangs against the mirror. The bathroom is extremely small. I felt like I was showering in a motorhome. You cannot adjust the AC, there is a ceiling fan. We could hear the person in the room next to us talking very clearly.

The only complaint I have is the pillows r super hard other than that I totally recommend

Perfect for a little get away!

Light from hallway illuminates entire room from open air vent above door. No way to block light out. Side walks outside hotel …drug deals going on. Parking garage closest to hotel ..homeless sleeping in doorways. Stickey urine in all stairwells.

Charming. Historical. Interesting - like each floor was a museum and a window to Phoenix’s past! This hotel is 98 years old and very boutique. I actually invited family and friends downtown to come see how cool it was. Not just a hotel, an experience! Side note: the staff were super helpful when it came to checking in, and keeping my luggage after hours. PS delicious pop up bar/pizzeria in the lobby. We had a fun time for Phoenix Fan Fusion - super easy walk from the hotel to the convention center, light rail, Dbacks baseball, it was all right there. Cornish Pasty across the street was amazing!

The room was ok however a previous guest wrapped the smoke detector in plastic. I can only speculate as to why. The soda machine needed to be refilled but that’s fair considering it was Fan Fusion weekend. The beds were comfortable, room was cool and it was a great experience for an old hotel. The staff was awesome and I do highly recommend staying here for the downtown Phoenix experience!!

Dirty room. It smells.

Clean room. Super nice staff.

Very cool and old hotel, they should open the pool though.

The hotel is in need of refurbishment, it looked shabby and rundown. Make sure you don’t have a room near the lift - it kept me awake. The room itself was spacious and clean but again needs refurbishment. The location is great for downtown. The hotel has a lot of history

Staff was very helpful. No parking on site and I should've read that in the description so that was my fault. Beds were not very comfortable, bathroom was not much bigger than an airplane bathroom with a shower and you can't adjust temperature in the room but cute old fashion charm of a place built in 1928. We only stayed one night so it was okay but I probably wouldn't stay more than one.