The StateView Hotel, Autograph Collection

Everything about this hotel is amazing, from check in to check out and the housekeeping staff was wonder.

Air conditioner was not functioning. Set to 68F, and the room drifted from 70 to upwards of 75F during the night resulting in extreme difficulty sleeping.

The staff was welcoming, knowledgeable, and helpful. The pool was great, but a long walk from our guestroom. The restaurant was convenient, but there are no other dining choices close by, definitely not walking distance.

Exceptional

Unfortunately, what would have otherwise been a great stay was significantly impacted by a malfunctioning air conditioner. We set the thermostat to 72 degrees, but the room temperature never dropped below the low 80s. As a result, we were extremely uncomfortable throughout the night and got very little quality sleep. Because we checked in late, we initially assumed the room simply needed time to cool down and did not realize there was a problem until much later. By the time it became clear the unit was not functioning properly, it was too late to report it. We brought the issue to the attention of the front desk the following morning. What was most disappointing was the response. The front desk associate offered only a minimal apology and made no meaningful effort to address the inconvenience or provide any type of accommodation for what was a very uncomfortable night. The property itself is excellent, but the lack of concern shown when a legitimate issue was reported left a negative impression. I would consider staying again, but only if I felt confident that guest comfort concerns would be taken more seriously.

I was amazed at the lack of attention to detail in my room. First, One bed side light flickered like a strobe. Perhaps it did not earlier. the shower door continually slid open. I had to pack a towels on the inside to keep the door closed. Every bath towel in my room was frayed. They should have been been discarded. Everything was resolved the next day at my request.

Had the best breakfast at a hotel. Just an outstanding stay!!

They charge the Deposit 2 times

Nice

Excellent staff, excellent amenities, excellent room, nothing negative to say at all… would love to come back

Very good

Very good

Un établissement très propre, avec un personnel courtois. Situé dans un environnement universitaire, il est nécessaire d’avoir un moyen de transport ou utiliser les taxis, aussi un très beau golf en face de l’hôtel !

MH

Staff was awesome! Jada at the front desk was friendly with a beautiful smile. It’s nice to see associates like there jobs.

Great place, I cannot say anything but positive things. I was worried about only 2 elevators but they moved fast and there was a separate maintenance elevator so it was not an issue. The grounds are beautiful with lots to do, I wish I had more time to enjoy them.

Superb

The hotel charged my credit card after I had already paid on Booking.com

Very good

Was recommended this hotel for a wedding an