Hampton Inn San Francisco Downtown/Convention Center

Great room, close to dining, super clean

As soon as you walk into the hotel you are greeted by a friendly atmosphere. The front door & floors are accessed with your room keep so I felt very safe. The room I stayed in was spacious, clean, and had everything I needed.

Will search for different hotel next time.

Superb

It was very expensive 3 times the normal price per night

It’s a nice hotel, located in a slightly less nice area. Hot and tasty breakfast is included in the price. It’s very close to a few convenient stores, bars, restaurants, and 2-3 metro stations. It’s not their fault but there are a lot of homeless people in this part of the city.

Very convenient location and clean facility

Very good

The room served my purposes, which was to be an affordable stay close to the conference center. I didn’t feel the safest walking out early in the morning or later in the evening, though. The continental breakfast was good for saving money, but nothing special. Overall, the stay was adequate but nothing to write home about.

Blood on bathroom mirror when checking in. Hotel not what was represented on web site. No parking , unless you use valet..way expensive.. No luggage carts.

Excellent hotel, totally recommended. Very good service, comfortable and clean rooms. The location is perfect and the staff is very friendly. I would definitely stay here again.

Front desk staff were friendly and corner hotel room offered beautiful views.

Staff was very helpful and kind!!

Staff could be more accommodating! The rate also should be mentioned for your pet and the parking! It is quite expensive after staying for 2 days, it cost more than $400 a night for a place where there’s homeless people sleeping outside the door. It is very disappointing.

When we arrived at the hotel we were told that they no longer had our room available and offered us two different rooms, first on different floors. It was for myself, my husband and our 2 young children. They then told us they had two rooms on the same floor however one was only temporary and we would need to come in the morning to change it. When we went to the front desk in the morning they informed us they had a room with two beds however it wasn’t ready and we needed to get everything out of one room and put it in the other. In the midst of trying to pack everything up to move our youngest left her blanket in one of the beds, this was her baby blanket. When we asked if they found it they kept giving us the run around, one employee said they had no lost and found and the other would say come back in the morning. We never got the blanket back. Overall it was a nice clean hotel however, the staff was not helpful and hard to communicate with and made the stay very difficult.

The staff was very courteous and helpful. The breakfast was really good as well as the food selection. It would have helped to know we needed to pay for parking, as we didnt have that factored into our budget when we booked the room. Otherwise the stay was fabulous. Aside from the parking I would recommend this hotel to anyone.

Valet was very good. A bit pricey, but good value for the area. The surrounding neighborhood is not good.

The front desk guy and girl was amazing...the vest thing about the hotel. Other than that the rooms were too small, refrigerator had no freezer area no microwave and the hotel location was not desirable. I would never stay here again unless I had no choice. Especially since the price was extremely high.

The worst was how the manager treated us. We repeatedly received contradictory info from the front desk and weren’t able to get a straightforward cost breakdown. came to the desk asking for clarification on charges that didn’t match check-in, and he was hostile. He spoke over us, belittled us, kept deflecting us to Expedia instead of actually answering, and when we pointed out his behavior he escalated, told us to ‘go back to school,’ and implied we were stupid. It genuinely made us feel awful, and we hope no one else experiences the way we were spoken to. Do not book here!!

Horrible