Extended Stay America Suites San Jose Downtown

This was our first time day not this establishment. It’s pretty good. Staff was real friendly. I would come back.

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Nothing Everything. Outdated. Uncomfortable bed. Bushes in front of my room had a used condom in it. WiFi was slow. No outlets next to the bed.

Rude staff. He used profanity at me Disgusting and filthy

This was a safe and quiet place to stay, staff was super friendly. Easy access to downtown San Jose, and close to the airport.

This was a place that families stayed for a place for living. Very close to the airport. Beds were hard and uncomfortable. Bathroom not clean.

Location and parking. Staff was really nice. Mostly everything. The room smelled bad: there were coins left in the bathroom floor which lead me to believe it wasn’t even swept/ cleaned correctly. The bed made noise every time I took a breath or moved slightly, It was ridiculously loud. And the best part, ROACHES !! they were coming out of the bathroom mirror and all over the shower. I killed 3 and some were too fast. Also someone had what sounded like 3 Dobermans barking their heads off at 6am and 8am. Also the party of thugs outside in the parking lot at midnight fighting eachother and giving me and my boyfriend looks when we arrived after going out to dinner: Never staying here again.

Nothing The hotel has roaches wasn’t clean or in a good area.

Bad

Nothing Nothing

Passable

the shower had mold all though out the tub, sink and toilet looked like they hadnt been cleaned. its fine if you need somewhere cheap to stay the night and you dont plan on being in the room other than to sleep.

The breakfast is NOT breakfast at all!! It is just a couple of granola bars available and water/coffee. That was it. No pancakes or waffles. NOTHING. so dont expect. It is NOT breakfast.

Started off bad. There are weird people hanging around smoking weed and being loud. As soon as we got into our room the floor of the bathroom was flooded. The room itself was not as clean as expected with a weird smell. So they moved us into another room which smelled better. Upstairs was banging on the ground all night. Overall terrible stay and I couldn't wait to check out. At least the water was hot.

The front desk people were friendly enough but they are seem helpless to improve the situation at large. -Parking lot had vomit in different locations -weird smells all throughout the building -Dirt, dust, stains on the floors and walls -bed sheets weren’t changed, black hair all over the bed, had to request new linens and no one was available to change them -no shampoo / conditioner -loud guests, dogs barking, kids screaming, music playing, thin walls -elevator was very loud and seems like it was about to break at any moment -breakfast didn’t include any kind of fresh food -lobby had grime all around the edges and corners of the walls

Horrible, we checked in and there was a leak in bathroom, towels were stained. Outdated and dirty rooms, saw insects could have possibly been roaches. Would not stay here ever! DO NOT RECOMMEND! Also sketchy people, Seems as if some live there.

We checked into our room, found the room, filthy the beds had looks like it had lint and dirt specs from the previous guest. The shower and bath needed to be clean. The staff wasn’t very tentative. We went to the front desk to see if we can get another room and decided to check out with in an hour after checking in. We had to wait 45 minutes for an attendant to assist us. They weren’t very much help request a refund them told us to reach out to Expedia, then the hotels.com rep told us that we had to follow up with the hotel to get a refund.

Bad

terrible

The staff was really nice and accommodating. Everything else was ok enough. The thing was how comically small the dish, sponge, and shampoo were.