Motel 6 Schiller Park, IL - Chicago O'Hare

Nothing don't stay here The room was disgusting infested with roaches

The staff was friendly and professional

Was not clean mattress pilot door not close properly Not clean, tv does not work, not hot water

Close to O'Hare and the price was appealing TVs were not working. Wi-Fi was not working. The entire place was rundown.

The motel it’s very old, they’re not being taking care of the rooms and even the door doesn’t work properly. The toilet seat was broken, the sink clogged.

Nothing it was crap no tv either The place looked like a dump

Roynia was the receptionist the night I arrived. She advised that the key card system was down. She had to go and open the door so I could get into the room. Once in my room, I could tell the room had not been used in awhile. I advise Roynia that I needed another room. I also left something in the old room. She did not hesitate to retrieve the item left in the room because I could get access. Then she had to go and open the door for the new room. I apologized about the whole situation and she advised that it was alright. I told her I was not trying to make her work this hard at 2 am. I wanted to show her my appreciation for her hard work. Thank you Roynia! The first room had a order like it was not used in awhile. The key card system was down. Roynia had to open the door to the room. Once I reached the room, I was worried about someone getting into the room. The key card system was down. Then around 12pm the police beat down my door looking for a cellphone. They said it was showing in the second room. I advised them that I just arrived and just got in the room.

Clean, cheap, and near the airport. But it wouldn’t have cost much to have a shampoo and conditioner dispenser in the bathroom, or to supply a plastic cup or two.

Unfortunately, my experience with the staff during the later shifts was quite different. The front desk employee working overnight came across as abrupt and unapproachable, and interactions felt unnecessarily tense. Similarly, my experience with the morning staff was disappointing. While I fully acknowledge my responsibility for oversleeping and checking out approximately an hour late, the manner in which the situation was addressed felt unprofessional. The use of inappropriate language and the overall tone of the interaction were unnecessary and detracted from the guest experience. As for the property itself, the room was clean and parking was convenient and hassle-free. However, there was a noticeable lingering odor in the room that impacted overall comfort. I would like to extend special recognition to the employee who checked me in. Her professionalism and hospitality stood out and reflected the level of customer service I would have hoped to experience throughout my stay. I only wish the same standard had been maintained by the other staff members I encountered.

Not worth the money. Tv didn't work. No fix available

They cancel my stay with no reason and after that we couldn’t find anything around we had to stay in the car really bad service Nothing

Pleasant

Exceptional

Had two bookings but had to recheck for second stay. There should be no need for that - or better systems/processes are needed. We were advised that TVs aren't working! No discount or refund offered.

dangerous neighborhood, typical for chicago

The staff were exceptional. The building looks like it hasn't been painted since it was built back in the 1960s. The grounds were in need of quite a bit of TLC. The beds had no headboards, but the mattresses were comfortable and linens clean. Room, despite being designated non-smoking, had a tint of nicotine in the air. The packages of soap were tiny and no shampoo was nowhere in sight. My room sounded like the jet-age version of the WWII film classic, Twelve O'clock High, the roar engines flying directly over my room was a feature that kept me from falling into the REM sleep I needed.

The reservation was present, thanks to Booking.com. Shower and toilet worked. We were lucky to have a room at all since many flights were cancelled due to thunderstorms. Reached through taxi and returned to the airport via Uber without problems and close by and quickly. The floor was still wet. The television did not work. The drinks machine had limited drinks. The airport approach noise was clearly audible. There was no bath gel or conditioner, only a few small bars of soap.

Do not stay there crazy that they charge so much for a run down property. Dirty unsafe door didn’t lock properly, room smelled like weed smoking, shady people around property looked like a horror movie. Pay the extra $100 and stay somewhere else.

Bad service and many homeless people

I can’t sleep due to airplane landing sound and dirty bed and smell. Noise and dirty