Candlewood Suites Houston Space Center – Webster

Was a great experience they really helped us out of a bind the hotel we booked canceled our reservation we came into town 3am. So greatful the only issue was the elevator was messing up alot. But other than that everything was great

Great place to stay!

Very unhappy , terrible customer service

1/5 – Checked in after car theft in Galveston, no phone or cards. Room phone dead. Owner demanded payment before noon Sunday despite crisis. Staff monitors cameras remotely and seemed scared. Was kicked out of lobby at 10pm Monday while waiting on emergency funds with my dog. "Under New Management" is misleading.

I loved having a full (minus an oven - but we didn't need it) kitchen. The bed was very comfortable and there were plenty of pillows. What I didn't love was having to go all the way to the last room down the hall on the 2nd floor with crutches. Between the highway noise, the people who let their children run across the floor above us most of the weekend, and the people who decided to have a full-on loud conversation literally outside our door at 7am, I found the room too noisy. The TV only plays regular TV channels and the guide doesn't tell you whats on, just the name of the station. It's past time to upgrade to smart TVs. For us, the location was great. Escalante's (about a block away) has great fajitas and Snooze (across the street) is a wonderful place for brunch and a great Bloody Mary!

My stay was amazing. The staff was extra helpful and I will definitely be back to stay at Candlewood. The only thing is I wish they had more of the luggage cart holders. Other than that everything was amazing 👏

Excellent staff clean an very complete room The bed frame made a lot of noise like a loose spring room 326

Front desk person did a good job by bringing the towels to control the water leakage.

Nothing

Great place to stay. Will definitely stay again.

It was nice N/A

Good stay. I did ask for a later check out but housekeeping still tried to come in before then. The sound proofing here is very minimal.

The location was nice across the freeway from the mall The drainage in the tub was slow

Yes

The room was clean. Should put more toilet paper in the room along with full Klenex. The door locks were good too. The parking lot clean as well as the front desk. The doors were not automatic so it was difficult to push luggage cases inside and out. My sister and I saw a large roach approaching the elevator when we were getting out of it on our third day. I told the staff and she was horrified. There was a homeless woman hanging out on the property for two days, she was getting coffee and approached us one day but I am not sure what she wanted. There was construction of a water hydrant too at night by the city of Webster.

It was okay had to leave a day earlier than we were supposed to because the people next to us kept banging on the wall and front desk staff didn’t do nothing so our family left a day early. No breakfast like website said. Probably won’t be back

Clean room

Looks good but the staff needs reminders, to fill the sugar, to fill the creamer, no lids for the cups, and most of the time we need to wait for front end stafff.... location good

Staff very has no idea. They gave me a twice with someone already in those rooms

Found roaches, we were planning to cook and the stove didn’t work and broken door handle, stain bathtub. They didn’t offer us a different room or a discount.