Hilton Alexandria Mark Center

Staff would not fix my key so i could go in and out of garage without getting help. Carpet needed to be vacuumed.

One of the highlights of my visit was the breakfast. It was absolutely amazing — fresh fruits, vegetables, juices, and a wonderful variety of options. The breakfast area itself was inviting and well organized, and what stood out most was the attentiveness of the staff. The waitresses were kind, warm, and always smiling, often stopping by to ask how the food was and if everything was okay. That level of hospitality made a big difference. What made this stay unforgettable, however, was an unexpected and life-changing moment. By pure chance, I discovered that the Black Stars of Ghana were staying at the hotel. I ran into some of them in the elevator, which led me to meeting the entire team as well as members of the leadership. As a proud Ghanaian, this was a dream come true and an experience I will never forget. What started as a simple hotel visit for an event turned into one of the most memorable experiences of my life. Thank you to the Hilton Alexandria Mark Center for providing not just

Definitely Will Be Coming Back 👍

Had to pay 35 per night for parking and the gate was not working. Had to wait too long to have someone open the gate. Rude when they had to

The best place to stay if you plan to visit DC. Just be mindful that after 7:30 AM traffic is a little crazy and will ad 15 minutes of traffic to any trip to downtown DC.

Great staff, clean place, clear communication but I’m still waiting for my $100 that was held.

Great hotel, staff was available anytime we called! Would definitely recommend

Everything good

I enjoyed starting here. It was clean and the staff was friendly.

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The staff were very friendly and helpful. The room was also very clean.

Clean room everything that was expected and it was well worth the stay

This is a wonderful hotel. The beds are amazing. I wish I could sleep that well away from home all the time.

Good

Ms. Wodase at the front desk is the best ambassador for Hilton . Amazing property . Definitely coming back to the lovely Hilton mark center

Good hotel for one night

I recently stayed at the Hilton Alexandria Mark Center Hotel, and while we arrived right on time for check-in, we were disappointed to find our room wasn't ready. Unfortunately, the customer representative we interacted with wasn't very helpful or friendly. She simply told us we would need to wait or consider getting a different room at another hotel. This lack of assistance was frustrating, especially after a long journey. I hope the staff can improve their customer service in the future, as it could really make a difference for guests.

When I expressed how uncomfortable the interaction felt, her only response was, “I’m just doing my job.” I completely understand that hotels have policies, but there are many ways to communicate them respectfully and courteously. Her tone was cold, rude, and condescending, almost as if the customer were too unintelligent to understand. On top of that, the hotel itself feels very old. The carpets have an unpleasant smell, and if you have allergies, I honestly would not recommend staying here. A truly disappointing experience overall.

Good

Anything was good