Fairfield Inn by Marriott Charlotte Northlake

Thank you so much for a great stay. The daytime lady at the desk was absolutely amazing. She went above and beyond. So friendly and sweet. Always had a smile on her face. It meant a lot.

It was nice and clean and up to date Na

It the middle of a remodel. Showers need some work no pressure. Property is half construction zone. Staff were great! Room was clean! Breakfast not bad!

Minus the construction, everything else was excellent and I’d absolutely go back again once the construction gets completed.

Great for a stop over

The staff that I interacted with was wonderful - helpful, friendly and kind. The location was terrific - convenient to major interchange; right in the middle of where I needed to be. Close to conveniences like gas stations, coffee, retail. Had plenty of free parking. Cool water and coffee always on offer. My request for a different room, citing safety concerns, was met quickly and without issue. The hotel is in the midst of a renovation. My original room was on the first floor, which had not been updated. The room smelled stuffy and mildewy. The door to my room had a broken latch lock and a non function privacy lock; the window was not in good working order. I was able to change rooms due to the security concerns. It was on a floor that had been renovated and was clean and without odor. Public areas were not the cleanest, the elevator often had crushed snack food crumbs (though that is really a comment on the guests rather than the staff).

Only down side is the shower door would only open from the back side...once you reached in to turn on, expect a cold blast and suck it up until you can adjust the handle! Otherwise, everything was awesome!

Very nice, super quick check in and check it… amazingly quick. Rooms were clean, beds super comfy

Exceptional

The noise insulation from the road across is bad. And there is no enough space in the shower to adjust the water temperature without getting drenched with cold water. The eggs in the breakfast had raw smell.

Took too long to check in, almost didn’t have a room for me even thought I have already paid for one. People next door were loud and obnoxious

Location/price Took too long to check in, almost didn’t have a room for me even thought I have already paid for one. People next door were loud and obnoxious

The hotel was being remodeled at the time of my stay, so a fair review is not available at this time.

The rooms , the out dated look and rooms and beds

Nothing the hotel is not a nice place to stay. The rooms , the out dated look and rooms and beds

Lovely

Price It was not as modern as other fairfield locations I have stayed at

Cleanliness was decent. Friendly staff.

Very good

Exceptional