Homewood Suites by Hilton Chicago Downtown/Magnificent Mile

Location was central and rooms were clean and spacious.

They have 3 elevators for a very large number of guests. We had to wait a very long time during high volume times like breakfast and check out. 2 times decided to go down 19 flights of stairs because we got tired b of waiting. Otherwise we had a great stay. Good breakfast and clean comfortable room.

Wonderful place to stay, breakfast was good, staff was friendly, would recommend staying in a lower floor in the summer room was very warm on the 39th floor.

During our 7 day stay, we had to move rooms three times due to the air conditioning units going out. Even when we arrived in the third room, we still had to use 2 box fans to keep the room cool. In the first room, the bathroom doorknobs were falling off. The sofas in the living room were incredibly uncomfortable and we found ourselves trying not to sit on them. The pool was closed for "renovations" with no notice from the staff or on the site. There were also "peak times" when we would have to wait 10-15 minutes for an elevator because they didn't have enough elevator space to accommodate the guests.

Nice staff Great parking Breakfast lacked diversity and hot food like eggs. Only overcooked scrambled eggs was available

Perfect location...little tried in the furniture in the restaurant but otherwise absolutely 🙂 👍

Everything good but no Netflix

The hotel was in a good location, walking distance to the Navy Pier and Millenium Park. Would definitely stay here again.

5/5 would definitely stay again!

Had a great stay with a wonderful view! Breakfast was available every morning and staff came to clean everyday. Had a room with a kitchenette/living room and a separate bedroom.

- The Sofa Bed: It was in terrible condition and desperately needs to be repaired or replaced. It was completely unfit for use. - Bathroom: The lock on the bathroom door was broken. - The Elevator Failure: On our very first morning, the elevators stopped working entirely. In a 40-story building, this was a logistical nightmare. Guests—including ourselves on the 27th floor and many from even higher floors—were forced to take the stairs just to get to breakfast or check out with heavy luggage.

View from my room and location!!! I loved it!

Excelente ubicación, lindo, limpio!!

Convenient to downtown and Northwestern Hospital

El desayuno es muy básico, sin embargo está incluido dentro de la tarifa, por lo que no espero que sea mejor.

Always great to come back to Homewood Suites. Clean place. Close to Everywhere. Friendly staff. Right next to the Magnificent Mile...

Cancelled my reservation, tried to blame it on hotels.com and did nothing to help the situation when I arrived at 10pm

Breakfast was great every morning. And staff was sweet

Great location. Reasonable rates for downtown. Breakfast was good. Staff polite & helpful. Gym needs updating.

Breakfast was great. The staff was friendly, kind and very helpful with our needs. Have stayed there before this trip and will stay there again.