Omni Chicago Hotel

Fabulous

We had a wonderful stay. The staff were attentive and our room was spacious.

Good location

We only stayed one night. The location is perfect. The price is ok. The room was comfortable and clean. The fact that we were charged $15,- more than advertised online for parking… The fact that they don’t offer a breakfast buffet anymore…

very clean and friendly staff

Had an enjoyable stay

Entering the hotel late at night felt a little unsafe with sketchy people inside the lobby, and no personnel to assist.

Excellent customer service and location. Room was outdated and dark. Great restaurant with delicious brekkie and dinner.

Loved the desk in a separate room in addition to a couch with the television. Bedrooms also had a television and the bathroom was spacious

Very friendly staff. Very helpful doorman Our pull out couch was missing the mattress

El hotel tiene una muy buena ubicación,todo estaba tan cerca,todo lo hicimos caminando,excelente todo,regresaríamos nuevamente

Service at the restaurant for brunch was excellent!

Room a little outdated especially the bathroom but clean and large

Staff was great. Suite, very small. Nothing

Clean room

The excellent hotel launch our vacation in Chicago. The rooms were modern and comfortable. Did you help?

Pro: Good gym, good room size, 676 restaurant. Con: room 1610 by the elevator is extremely noisy. Plus slow elevators. Late checkout charge, even though I'm a member. Shower pressure was like a fire hose, water everywhere.

I loved the front desk staff. Super welcoming, we showed up late and extremely tired. It was convenient that there is a Walgreens nearby so we could grab a late night snack. There weren't options to choose from at the hotel at 11:00 pm. As I was getting ready for bed, I noticed a dried booger on the vanity mirror, and it freaked me out. It is a bummer as my husband and I thought it would have been great to spend our whole visit in Chicago there, but some of the cleanliness factors were more than we cared for.

I have stayed at the Omni twice, now, and highly recommend.

Old hotel and rooms. All the outlets in our room were titled and so hard to plug things in them. The outlets near the nightstands on either sides can’t accommodate a charger because they’re stuck on the side of the nightstand between it and the side of the bed. Hairdryer so old and didn’t work. Check in was exactly at 4, they weren’t lenient when I showed up at 2:40.