Holiday Inn Cleveland Clinic by IHG
About Holiday Inn Cleveland Clinic by IHG
Featuring free WiFi and a restaurant providing in-room dining, Holiday Inn Cleveland Clinic offers accommodations in Cleveland. Guests can enjoy the on-site bar and lounge. Every room at this hotel is air conditioned and comes with a 43-inch flat-screen TV, ironing facilities, and working desk. Each room includes a private bathroom equipped with a shower, a small refrigerator and in-room safes. Market 24 provides guests with snacks and small meals on-the-go. A seasonal outdoor patio and fitness center is open for all guests to enjoy, including a sauna. Self-service laundry and valet dry cleaning are provided at a cost for convenience. There is free shuttle service at the property, along with meeting and banquet facilities. Cleveland Museum of Art is 0.9 mi from Holiday Inn Cleveland Clinic, while Cleveland Botanical Garden is 1 mi from the property. Cleveland Hopkins International Airport is 13 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
Reviews
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Perfect in every way.
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Good
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Very convenient for a visit to the Cleveland Clinic. We ate every meal there as well....clean, helpful staff. We will be back!
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Parking was an issue so count on paying for valet.
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Nice and clean. Comfortable beds and clean rooms. Location is a a bit out of the way but on a bus route to downtown. Highly recommended taking public transit back to the hotel if you are attending an event downtown as Ubers are very difficult to get. Staff was friendly. They only have valet parking at a cost but it is convenient.
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Nice hotel but the front desk are not very friendly! They need to work on their customer services skills.
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Room was clean.
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Very poor
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The room was a very large. The staff at the front desk were nice. The room itself was not very clean (ironic since housekeeping came by my room at 9 AM). The towels were visibly dirty, the carpet looks like it has not been in cleaned in a very long time, and everything looks very worn down. I am convinced the hotel has some sort of arrangement to force people to use their valet parking (which is fine since it is not expensive, but you should still have a parking lot or give instructions to folks who do not want to use valet). Above all else - it feels like you are being nickeled & dimed throughout your stay.
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The staff was great. However, the room had old stains and was a bit outdated.
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Valet parking is a must if you have appointments scheduled
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Very good
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Good
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Wonderful stay travelling for work.
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The facility appears to be reasonably maintained. It seemed clean and initially we felt we had a nice room. However, someone had set the AC to 67!!! You could hang meat in our room and it wouldn't spoil. It took some time to get the room up to a temperature that we didn't have to wear coats. When I took a shower, there was no bathing soap in the dispenser!!! There was a light on the bed table, that kept flickering on and off all night. Trying to unplug it seemed dangerous, since the outlet seemed loose. Valet parking is crazy - $26 and I was told this is not run by the Holiday Inn, that instead it is operated/owned by Cleveland Clinic. Why would they charge so much for Valet Parking!? At $350+ per night one would expect this facility to be top notch and everything run perfectly. Sadly that was not the case. It has the potential to be a good place, but it needs some tough love. However, it is convenient to the Clinic campus and that's what we needed. Oh, and the toilets must have been measured for very small people. I'm only 5'8" and the seat was ridiculously low. My wife has back problems and only weighs 130- lbs, so it's not a weight issue....but she had trouble getting off the seat. We called room service and then brought up an add on seat that raised the height. Considering everything, the price for this facility is simply too much.
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Nice that you are shuttled back and forth to the Cleveland Clinic. Good location
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Exceptional
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Clean, modern and the public areas were kept at a comfortable temperature, not over-air conditioned. I would easily stay again.
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Overall it’s ok hotel nothing exciting about it needs some updates especially the rooms very standard
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Property needs renovation
