Hampton Inn West Des Moines Lake Drive

Did not keep the room clean on the every other day rotation they stated

My only thing was that no one explained that the blinds were electronic and where to find the switches. But once I accidentally found that, all was good. Very clean and comfortable.

Rooms were very nice and clean. We checked in and the lady was super nice. She took time to find my Hilton Honors number but was u successful. Breakfast was ok. Reg scrambled eggs would have been nice. Not everyone likes garden omelets. Boiled eggs should have been peeled prior to bringing out. You couldn’t even peel them. Threw them away. Parking was plenty

Room was clean. Bed was very comfortable. Also area was quiet.

The staff was friendly, very helpful and professional. The location was excellent. I’m paralyzed and am in wheelchair full time and traveling by myself. I must have a roll-in shower and a handicap accessible room. I’d specifically asked in advanced by calling in twice prior to arrival. After checking in to my room, I was given a handicap room WITHOUT a roll-in shower. I went without a shower for two days. I could have complained and asked for a new room but I get so tired of having to do this. Details matter and it’s so hard when I explained directly to this hotel on multiple occasions what and why I needed.

Shower looked new but it did not drain well.

Great value for the money! Yummy breakfast, clean rooms, and polite staff. This will be our go to when traveling across the country.

Very Comfortable stay for our family and other softball team families that stayed there as well. I appreciate the pool staying open late so our players could enjoy a nice swim even after having to play the late game that night.

Promoted pet friendly was surprised it cost an additional $75 at check in for a pet and main entry light in room didn’t work

Na Promoted pet friendly was surprised it cost an additional $75 at check in for a pet and main entry light in room didn’t work

Very nice!!

The entire staff was very nice and helpful during my stay

Location was important, close to airport. Nothing

Over all the property ok , our room was ok clean . The bathroom hand sanitizer was completely empty. Towel just 3 units , the breakfast was poor quality.

Superb

Clean rooms but smaller than what I'm used to for a hampton. The staff could be more welcoming but then again I didn't have much interaction with them. The pool had no towels and the basket that had the dirty towels were overflowing. Would've been nice to have towels stocked for a weekend.

The staff were very welcoming and helpful. The hotel was very clean and had wonderful breakfast. The room was clean and quiet. I would highly recommend this hotel!

Hot breakfast

Superb

Clean, good parking and great waffles for breakfast. Very laid back hotel everyone seems to be having fun no complaints.