Fairfield Inn & Suites Arundel Mills BWI Airport

Convenient Nothing

Very good

I checked out from this hotel after a 2 night say and when I got home, they had deducted $16 from my card so I called them and they said it was for parking my car for 2 days. Upon further explanations they agreed to refund my money back. Its been 3 weeks and the refind is yet to hit my account.

Very good

They served us with plastic cutlery

Good

Exceptional

Was there for three nights and maid service came in change out any towels or make bed. Did double use the towels and left dirty ones on the floor, they would have known which ones needed to be replaced.

Exceptional

I like the quietness and cleanliness of the hotel. Plus the breakfast was very I didn't like that I couldn't book my days to stay at the hotel, because the dates I wanted wasn't available

Staff was not responsive to any of our initial concerns, only acted after a second request. This was our first and last stay at Fairfield Inn

Great staff at front desk and nice facility overall; however, sofa be was uncomfortable and master bedroom AC was noisy.

The facilities were mostly clean. However, the vent in my room was quite dusty. I did not like that in 2026 they do not accept tap payments. If it wasn’t for my husband, who happened to have his physical card, I wouldn’t have been able to pay my deposit because I don’t have a physical card.

Good

Breakfast food was rubbery and had tasteless.

Room was very clean and peaceful. Staff was courteous. Discounts should be accepted at all times not just pre -booking.

Pros: location, good shower pressure, nice staff at front desk, and well stocked pantry of items for snacks or forgotten toiletries. Cons: carpet was HORRIBLY DIRTY in room 518 leaving my socks brown after a short time walking around, fitted sheet on one bed dirty, the whole hotel including my room smelled musty and odd so I had to buy a room spray from bath & body works to make it better but that only helped for a short time. Mediocre: breakfast was simple and ok but after a day or 2, it got old and ended up at Chik-FIL-a. I confirmed room staff would clean the room, change the bedding and towels on our 3rd day but when I returned after 2PM, it was only partially done (towels and trash) but missed changing the bedding. I called the front desk and the lady was super sweet and did confirm she’d asked the housekeeping staff to do it so I assume there was just a miscommunication. Overall: paid $584 for 4 nights and thought it was in a good location, I’d not stay here again with all the other options.

Great hotel. I stay here often when I arrive in the region. Love it here. Very convenient. Great breakfast. Very clean and friendly staff. Keep up the good work, Fairfield Inn BWI

Very good

Otherwise hotel staff were polite and helpful.