Courtyard by Marriott Indianapolis Airport

Was only there for 8 hours but staff was friendly and quick at 3am checked in!

This hotel was very nice and accommodating. The staff was very vigilant when asked to fix a broken TV. The pool area is nice as well as the outdoor courtyard. The rooms were clean and well stocked. No issues at all. We will be coming back here in the future.

Very nice place to stay! Very friendly staff and clean accommodations

The staff was helpful and tried their best to help us switch hotels and ultimately cancelled our reservation after one night There was a water pipe leak and it flooded all the floors and also they shut off the water bc of that Additionally, The rooms look extremely old and dingy. The gym is nothing more than a couple of dumbbells

There was plenty of parking and the hotel appears to have undergone recent remodeling. Room 206 was supposed to have had two queen beds, what we encountered was one queen bed and a full bed on a queen box spring. There have a placard in the bathroom advising if you want clean towels place them on the floor. We followed that and found no clean towels, we called housekeeping and towels were brought up. The second day, the same thing happened, however housekeeping didn’t answer when called and we had to request towels from the front desk. I informed them that housekeeping has not visited our room and the very small waste basket was overflowing. I was informed we were not yet scheduled for housekeeping to visit our room. I asked if that was the case, what good were the instructions to put dirty towels on the floor in order for them to be replaced if our room isn’t to be serviced. I was given two towels along with two face towels as they had only a few available. The person at the front desk also told me if the trash was full, empty it into a bag and put it in the hall. I didn’t bring bags with and I certainly didn’t feel comfortable dumping my trash off in the hall. In a three night stay, there was not one housekeeping visit.

Service is pathetic, not cleaned properly, even no towels, looks wet Floor, high sound fans are running. Not to the Marriott standard. Coffee/breakfast on site has no staff to attend the guests. I don’t recommend this place, or not stay next time at this place.

Stayed at this hotel with some coworkers for a conference. We checked out in the morning to finish our conference, the hotel held onto our bags. We took an Uber back to the hotel to get our bags and take the hotel shuttle to the airport. The hotel had been under construction while we stayed there but there was no issue. Upon returning to get our bags, the entire lobby was closed and covered in plastic for painting. We got our bags from the desk as asked to use the restroom, they told it is was out of service due to construction. We asked if we could use a bathroom in a room and they said no, they had no bathroom we could use on property. The we asked about the shuttle, they said it would be back in 25 minutes, and we had to wait outside as there was no lobby, so my group had to stand out in the rain, with no bathroom available and wait for the shuttle.

Very nice staff very nice hotel under renovation But still don’t let it fool you! Staff so nice and wonderful bar staff.

Great hotel nice amenities however heat didn’t work nor did tv I was offered rewards points that I don’t participate in but place if beautiful even under construction still nice

Staff excellent and sooooo polite.

The shuttle was very late picking us up from airport .... it was after midnight. The hotel was under construction. When we arrived, we were put in a room not selected. There were 3 of us, me (mom) and daughter and son. I had specifically advised we needed a room with 2 queen beds. The first room we were given was a 1 bed (king room. It took a few minutes for staff to get us to the correct room The biggest issue was that construction LOUD LOUD LOUD started in room next door pretty early and we were unable to enjoy relaxing in the room.

Horrible hotel! My room was so dirty and it felt unsafe.

Upon arrival the staff was not friendly. There were very limited food/restaurant choices because they were out of 2/3rds of the menu which seemed very unprofessional. I would not stay again.

The property cancelled my reservation without notice, due to 'a pipe burst'. Upon further investigation, they overbooked. My husband and I arrived late evening as we had been traveling all day, which the hotel was aware of and confirmed, when we arrived we were met by a rude, unprofessional manager who said they cancelled to reservation and walked away. We asked for other accommodations, help finding elsewhere to stay and they said there was nothing they could do. DO NOT STAY HERE

NA The property cancelled my reservation without notice, due to 'a pipe burst'. Upon further investigation, they overbooked. My husband and I arrived late evening as we had been traveling all day, which the hotel was aware of and confirmed, when we arrived we were met by a rude, unprofessional manager who said they cancelled to reservation and walked away. We asked for other accommodations, help finding elsewhere to stay and they said there was nothing they could do. DO NOT STAY HERE

Friendly staff, nice room, cozy firepit on the property

Dirty, under construction and unsafe

there was construction everywhere- not mentioned on line. have a starbucks but they did not have the ecpresso machine working Parking was atrocious and no breakfast ability . The web site should talk about the noise, the mess and or discount the price!

Clean hotel. Allowed me to check in early. Staff was very friendly and helpful. Would stay here again on my next visit to Indy.

It is VERY positive to note that having the HVAC on the opposite side of the room from the bed it GREAT! NO direct breeze or AC on the bed is some all hotel franchises should do!