Embassy Suites Little Rock

I had easy access to downtown.

We had a fantastic stay! We were bummed out about the pool not being open, but other than that it was wonderful!

The room was clean and comfortable and quiet with several nice upgrades. We did get some inaccurate information on check in.

When we arrived, it was late at night due to my grandpa being in the hospital and my grandmother not wanting to leave him. We finally checked in after a very long day and made it to our room. While my grandmother was in the shower, I was getting everything arranged and making sure the beds were clean. I noticed a bug on the curtain, so I checked the bed to ensure I did not see any bed bugs. The top blanket had black hair all over it, so I pulled it back, and the whole bed was covered in black hair, as well as the pillows. I went downstairs while my grandmother was still in the shower to ask for housekeeping. They said no one was available and I would have to change rooms. I had to go back up and get everything packed back up and explain to my grandmother (who has Alzheimer's) what was going on, and she became very confused. I convinced her to go back downstairs with me so we could get our new room assigned. It was definitely not a good experience. The staff helped change the rooms, but the principal was not cleaned. I had my grandmother, who cannot handle changes like that.

Nice hotel.

The property was well maintained. There needed to be more than one person at all times during a check in when there is a convention being held. One of the bartenders in the bar was rude to more than just me. Several people were complaining about her attitude, the rest of the staff were great.

Stayed here for 4 nights due to a wedding we had to attend nearby. Breakfast foods are the same everyday. Friendly staff (especially the Asian lady that works there. She needs a raise!) and professional. The swimming pool did its job for my 8 year old. The only hotel in May that had their pools open. The rest I've called and they told me theybopen after Memorial Day, and that's when we were leaving. My only complaint was the walls were too thin. Heard next door having s*x in the middle of the night. Luckily it jbky happened one of the four nights. Embassy Suites isn't what it used to be is what I was told.

Very friendly staff and great location.

Very nice and the staff were very helpful and Friendly. Nothing

The first room we were given looked like it had blood in the corner and under the furniture. The second room, everything was broken. We ended up having to leave and find a new hotel and they didn’t offer to refund or anything.

Room had leftover food on the ground and hair on the shower bottles which made it feel less than clean. Otherwise nice to have happy hour, clean pool for the kids to play and as always lots of room space. Gated paying $12 for parking in a regular hotel parking lot with no gate or extra security or lighting. It was clearly another way to make money and I could have for free and the same convenience parked at the next door shopping center.

Clean, comfortable and easy stay. Nice breakfast. Nothing

The layout was great. Kids loved the pool.

Parking - had to pay $12.00 a day for parking.

The Location was a Great Spot for what I Traveled For Very Professional

Exceptional

Clean room staff

The staff was great nd friendly Had everything in the hotel also the breakfast was delicious it was sitting in the middle of the things we could go out to eat if we wanted to shopping where right by hotel over all it was great I’ll be coming back soon maybe this time I’ll bring some friends

Cleanliness, friendly and professional staff. N/A

hors d’oeuvres and 2 free cocktails in the atrium. The property and rooms are clean and well maintained. The staff is extremely friendly and helpful.