Home Inn and Suites

I stayed one night while driving across the country . I picked this hotel because they have offer laundry services on their website, but after I arrived and check in, I was told the laundry machines were down. The hair dryer in my room was also broken , when I requested a new , I was told they didn’t have any.

The whole overall experience was all right no complaints I would recommend this place it's quiet.

Breakfast was the absolute worst!!! There was an ant in the orange juice and breakfast options were only limited to a waffle maker that halfway worked. The other bagels which was the only other option, were extremely hard not edible! Room was nice enough but there was hairs on the tub

Nothing this is a roach motel! Don’t stay here

Exceptional

The bathtub after taking a shower filled up and took a long time to drain and it was filthy. One of the bedspreads had a cigarette hole in it.

I would not recommend it smell like smoke on third floor. I will stay there again when I am traveling

Unclean rooms, wouldn’t allow us to change rooms, woke up this morning to a big cockroach in the bathroom, room also smelled like smoke upon arrival

Exceptional

It was clean and the people were very polite! I thought the breakfast set up could have more choices!

This property looked very nice from the outside. However, are room was not clean. The floor had carpet that needed to be vacuumed, the bathroom looked worn, and the king sized bed only had three (very small) pillows. We contacted the front desk and requested another pillow and was denied. We requested extra towels which also was denied. The continental breakfast was unacceptable, and instead of orange juice, they offered Tang. When we returned to our hotel room late one night, one of the clerks, was sleeping on the floor behind the counter. Very unprofessional. This was one of the worst hotel stays ever. However, the climate controls worked very good. We were able to keep our room cold and we really liked that. Last thing, was a wierd smell, kind of like bug spray throughout the entire hotel. We won't ever stay at this hotel again, and we won't recommend it in the future.

Location and no breakfast food

The location was around plenty of decent food The staff was not that welcoming, but their culture really isnt. Then we received no housekeeping or clean towels daily or at least every other day. I paid for a clean, comfortable room...well I just got a room.

My room did not have refrigerator or stove as stated in ad and the elevator was down the entire stay

No parking, you have to pay for parking per night which is crazy because why do i have to pay for parking at a hotel doesn’t make any sense its not like you’re paying valet… the staff are useless they tried charging me night before the trip and found it very weird so i locked my card by the time i get to the hotel to pay for it as i planned on by choosing the pay at hotel option it went from 791 to 1,540 the staff was so useless it’s crazy to me like how do you explain that… and their explanations were so horrible it made no sense so i have to take that up with expedia to get an answer and get my money back. Overall this stay was pretty bad i don’t know if its because its privately owned by someone but i have never had this type of issue with holiday inn and im truly hoping it never happens again…

Exceptional

Outta town for a basketball tournament. Nice stay!

Pleasant

Breakfast was horrible flies were in cereal.

They were great clean and very friendly staff